National Traffic Safety InstituteReviews of ntsi.com

Specials Schools
P.O. Box 2308, Issaquah, Washington

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4.5

Excellent

Based on 387 reviews

National Traffic Safety Institute4.5

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About National Traffic Safety Institute

Defensive Driving and Traffic School, Online or Classroom format.

National Traffic Safety Institute (ntsi.com) has 387 customer reviews on Folks Told, with an average rating of 4.5 out of 5.

Also known as: ntsi.com
Website: ntsi.com
Category: Specials Schools
Location: Issaquah, Washington
Listed on Folks Told: 2026

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X AE A T.

Feb 23, 2024

Absolutely terrible in every way

Absolutely terrible in every way. Timers are too long for the data presented, wasting time. Graphics are poor and wording of the lessons even worse. A lot of irrelevant information is presented, such as documents required to get a license, something everyone already has prior to enrolling in the course. There is ambiguous information, such as car seats being determined by weight alone, which conflicts with the American Association of Pediatrics guidelines. In regard to the test, the wording of the questions is so poor I guarantee you will scratch your head. Further, the questions require rote memorization of statistics, which doesn’t help anyone drive better. NTSI really phoned it in. It’s sad that the jurisdictions purchasing their services are wasting our tax dollars, hopefully they are not under the illusion that anyone is learning anything.

Reply from National Traffic Safety InstituteFeb 29, 2024

Hello X AE A twelve 1, Thank you so much for your review with your personal experience with our course. Unfortunately everything you are commenting on is out of our control. Regarding the timers, this is a state requirement, which is set to a 6th grade pace and NTSI can do nothing about that. We understand it can be frustrating for faster readers. We are constrained in how graphically we can present the course and the language we can use by state law and regulatory interpretations. We are mandated to include all the information you referenced, the state will not approve the course if we do not adhere to their guidelines. Whether the state takes into the account the AAP guidelines I can't say, but I can confirm that the state approved this course and mandates the information in it. In regard to the test, we will review the wording of the test questions, but again content of the questions are state mandated, and the language is state approved we have very little flexibility in what we can present. The jurisdictions are the exact entities that specify what content the course must have, the speed it plays at, and the graphical content. The course you took was specifically approved bu the jurisdiction. Thank you again for sharing your personal experience with NTSI and please stay safe out on the roads!

About National Traffic Safety Institute

Defensive Driving and Traffic School, Online or Classroom format.

National Traffic Safety Institute (ntsi.com) has 387 customer reviews on Folks Told, with an average rating of 4.5 out of 5.

Also known as: ntsi.com
Website: ntsi.com
Category: Specials Schools
Location: Issaquah, Washington
Listed on Folks Told: 2026