Excellent
Based on 864 reviews
Nutrisense4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Nutrisense, we’re on a mission to help our members discover and reach their health potential through powerful data, actionable insights, and accountability.You’ll leverage the Nutrisense app to track your daily activity to see how food, sleep, exercise and stress impact your glucose. Real-time data from your continuous glucose monitor (CGM) give you a view of your blood glucose trends. Finally, your partner in this journey, your dietitian, will provide you with personalized, data-driven insights and guidance to help you build sustainable and healthy habits.Our valuesPersonalizationWe support the personal and varied needs of our members, acknowledging that each and every health journey is unique.DiscoveryWe help our members arrive at ‘aha’ moments of discovery through a balance of data-driven insights and professional expertise.InsightWe help our members understand complex health & wellness topics and translate their data into actionable insights.CommunityWe strive to make every member's story a success story and value the feedback we receive from our members.EmpowermentWe give our members tools and information to identify red flags, adopt new habits and improve their lives.Want to learn more? Take our onboarding quiz today to see which plan is the most appropriate for you.
Nutrisense (nutrisense.io) has 864 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
864 approved reviews, newest moderated first
Kathy G.
Whenever I've had a question or issue about Nutrisense products, it has always been addressed quickly and with a solution.
Reply from NutrisenseOct 5, 2024
That's fantastic to hear! We're thrilled that our customer support team has been able to provide you with timely and helpful assistance. Thank you for sharing your positive experience! 😊 Best regards, Juan your Nutrisense Customer Support Team Lead
Daniel H.
The six months I wore my CGM, I gained insights that helped me make lifestyle changes to manage my pre-diabetes diagnosis. Rather than wait 3 months for my next blood panel, I got real-time data on what was happening with my daily habits, and the nutrition coach helped me interpret the data and do weekly experiments.
Reply from NutrisenseOct 5, 2024
That's amazing to hear! We're thrilled that Nutrisense has helped you gain valuable insights about your health and make positive lifestyle changes. It's fantastic that the real-time data and nutrition coach support have been so beneficial in managing your pre-diabetes. Keep up the great work! 🎉 Best regards, Juan your Nutrisense Customer Support Team Lead
Maria E.
Working with Nutrisense has been a great experience, through my journey of understanding what my body glucose-does when consuming different types of foods through the CGM. Nutrisenseare very diligent and responsive when there is a question. had a minor situation and Renée resolved it quickly and concisely.
Reply from NutrisenseOct 5, 2024
That's fantastic to hear! We're thrilled that Nutrisense has helped you gain valuable insights about your body and make positive lifestyle changes. It's great to hear that our customer support team, including Renée, has been so helpful and responsive. Thank you for sharing your positive experience! 🎉 Best regards, Juan your Nutrisense Customer Support Team Lead
David W.
Great Customer Service which is hard to find today!
Reply from NutrisenseOct 5, 2024
That's fantastic to hear! We're thrilled that you've had such a positive experience with our customer service. Thank you for sharing your kind words! 😊 Best regards, Juan your Nutrisense Customer Support Team Lead
Veronika Dreeva Redfox A.
Defective sensors and REALLY POOR customer service! Do not buy this product!
Reply from NutrisenseOct 8, 2024
We're sorry to hear that you've encountered issues with defective sensors and poor customer service. We strive to provide a high-quality product and excellent support. To help us address your concerns, please reach out to our customer support team directly. They'll be able to assist you with the defective sensors and provide a resolution. We appreciate your feedback and are committed to improving your experience. Best regards, Juan your Nutrisense Customer Support Team Lead
Michaela
I worked with Chiemi to resolve a few questions and she was very helpful, knowledgeable, understanding, and kind. Nutrisense has been a great program thus far and staff have been greatly helpful. 5 stars!
Reply from NutrisenseOct 5, 2024
That's amazing to hear! We're thrilled that Chiemi was able to provide you with such excellent support. It's great to know that our team has been helpful and knowledgeable throughout your Nutrisense journey. Thank you for sharing your positive experience! 😊 Best regards, Juan your Nutrisense Customer Support Team Lead
allison C.
I opened my sensor and it wouldnt punch. It fell out of the applicator and stuck on the floor. I opened a second applicator and it wouldnt punch either. I now have two useless sensors. You cant call, only email which is frustrating because you cant get assistance when you need it. Emailing for a refund
Reply from NutrisenseOct 5, 2024
We understand your frustration with the sensor issues. It's important to us that you have a positive experience with our products. To resolve this, please reach out to our customer support team at [email protected]. They can assist you with troubleshooting the sensors and determine if a replacement is necessary. We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve the issue. Best regards, Juan your Nutrisense Customer Support Team Lead
Kufasi S.
I got Renee to help ! I loved the fact that I got a detailed and prompt response. All the counter questions I may have had were given in that initial response.
Reply from NutrisenseOct 5, 2024
That's fantastic to hear! We're thrilled that Renée was able to provide you with such excellent and thorough support. Thank you for sharing your positive experience! 😊 Best regards, Juan your Nutrisense Customer Support Team Lead
