Excellent
Based on 864 reviews
Nutrisense4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Nutrisense, we’re on a mission to help our members discover and reach their health potential through powerful data, actionable insights, and accountability.You’ll leverage the Nutrisense app to track your daily activity to see how food, sleep, exercise and stress impact your glucose. Real-time data from your continuous glucose monitor (CGM) give you a view of your blood glucose trends. Finally, your partner in this journey, your dietitian, will provide you with personalized, data-driven insights and guidance to help you build sustainable and healthy habits.Our valuesPersonalizationWe support the personal and varied needs of our members, acknowledging that each and every health journey is unique.DiscoveryWe help our members arrive at ‘aha’ moments of discovery through a balance of data-driven insights and professional expertise.InsightWe help our members understand complex health & wellness topics and translate their data into actionable insights.CommunityWe strive to make every member's story a success story and value the feedback we receive from our members.EmpowermentWe give our members tools and information to identify red flags, adopt new habits and improve their lives.Want to learn more? Take our onboarding quiz today to see which plan is the most appropriate for you.
Nutrisense (nutrisense.io) has 864 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
864 approved reviews, newest moderated first
Mary F.
Kendra was a great influence on my journey.
Reply from NutrisenseJul 1, 2024
We're so glad to hear Kendra had a positive impact on your journey! 🙌 It's our goal at Nutrisense to provide the support and guidance you need to reach your goals. Best regards, Juan your Nutrisense Customer Support Team Lead
Otto B.
Excellent device and experience, I wish I learned to eat right earlier in my life. I do not have diabetes and believe I am on a better path never to have it.
Reply from NutrisenseJul 1, 2024
It's never too late to make positive changes! 🎉 We're so happy to hear that Nutrisense is helping you on your journey to optimal health. Keep up the great work! 💪 Best regards, Juan your Nutrisense Customer Support Team Lead
Viv P.
I got a defective sensor. It lasted 3 days and broke. Your team were great at helping me trouble shoot. But a better approach would have been to have a sensor that works. This is more abbvie than it is you at nutrisense.
Reply from NutrisenseJun 24, 2024
Thanks for sharing your experience with the sensor! We're bummed to hear it only lasted 3 days, a functional sensor is definitely key! While we appreciate your kind words about our support team's troubleshooting efforts, you're absolutely right - a working sensor from the get-go would have been stellar. We take quality control seriously, and your feedback helps us keep improving. Our team will be reaching out to you directly to get more details and ensure a smooth resolution. Stay tuned! Best, Juan your Nutrisense Customer Support Team Lead
DMR
Excellent Customer Service - had issues with the app and they were quick to reply and walk me step-by-step thru the fix. Appreciate the prompt service!
Reply from NutrisenseJun 24, 2024
That's fantastic to hear! We're so glad our customer service team could be your app superheroes and get things fixed up quickly. A smooth-running app is crucial, and we appreciate you letting us know about your experience. Thanks for the kind words, and keep on crushing your health goals with Nutrisense! Best, Juan your Nutrisense Customer Support Team Lead
Peter
Love the fast service and follow through!
Reply from NutrisenseJun 24, 2024
Woohoo! That's what we love to hear! High fives for our speedy service and follow-through! We strive to make the Nutrisense experience efficient and effective, and it sounds like we hit the mark for you. Thanks for the awesome review! Best, Juan your Nutrisense Customer Support Team Lead
Kandy H.
Very thorough and quick response
Reply from NutrisenseJun 24, 2024
Absolutely! Response time is key! We pride ourselves on being swift and informative, so glad we could deliver! Thanks for letting us know about your experience. Best, Juan your Nutrisense Customer Support Team Lead
William S.
Great company great product. Great company customer service. Highly recommend perfect for treating my diabetes. I only wish that my insurance would cover this.
Reply from NutrisenseJun 24, 2024
We're so thrilled to hear Nutrisense is making a positive difference in your diabetes management! You deserve to feel great, and high fives for rocking your health journey. Insurance coverage can be a tricky beast, but we completely understand your wish. While we can't control insurance policies ourselves, we're always looking for ways to make Nutrisense more accessible. Thank you for the amazing review, and keep us posted on your progress! We're always cheering you on. Best, Juan your Nutrisense Customer Support Team Lead
Rob L.
A valuable tool for informed nutrition decisions. The combination of CGM and expert nutritionist advice helped shape and improve eating habits and overall nutrition. After 3 months of using the CGM, I feel a lot in control of how my body responds to different foods and how my body reacts during intense exercise. I highly recommend. One suggestion as someone who swims a lot would be offering greater clarity over how to protect the device for swimming - the information is in the FAQs but it does take some digging.
Reply from NutrisenseJun 24, 2024
This is awesome to hear! We're pumped that Nutrisense is empowering you to make informed food choices and take control of your health. High fives for reaching that 3-month milestone - that's fantastic progress! You're absolutely right, clarity around swimming with the CGM is key. While the info is there, we can definitely do better in making it easier to find. Thanks for the suggestion - we'll be sure to revisit the FAQs and make things crystal clear for all our swimming superstars! Keep up the amazing work, and happy splashing! Best, Juan your Nutrisense Customer Support Team Lead
