Excellent
Based on 864 reviews
Nutrisense4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Nutrisense, we’re on a mission to help our members discover and reach their health potential through powerful data, actionable insights, and accountability.You’ll leverage the Nutrisense app to track your daily activity to see how food, sleep, exercise and stress impact your glucose. Real-time data from your continuous glucose monitor (CGM) give you a view of your blood glucose trends. Finally, your partner in this journey, your dietitian, will provide you with personalized, data-driven insights and guidance to help you build sustainable and healthy habits.Our valuesPersonalizationWe support the personal and varied needs of our members, acknowledging that each and every health journey is unique.DiscoveryWe help our members arrive at ‘aha’ moments of discovery through a balance of data-driven insights and professional expertise.InsightWe help our members understand complex health & wellness topics and translate their data into actionable insights.CommunityWe strive to make every member's story a success story and value the feedback we receive from our members.EmpowermentWe give our members tools and information to identify red flags, adopt new habits and improve their lives.Want to learn more? Take our onboarding quiz today to see which plan is the most appropriate for you.
Nutrisense (nutrisense.io) has 864 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
864 approved reviews, newest moderated first
Walter T.
My first experience with Nutrisense’s customer support has been well beyond my expectations. Their prompt response and offered help is truly appreciated.
Reply from NutrisenseJun 12, 2024
Thank you for the wonderful review! 🌟 We're thrilled to hear that your first experience with our customer support exceeded your expectations. Best regards. Juan your Nutrisense Customer Support Team Lead
Jill C.
Responsive and helpful with my needs for this app
Reply from NutrisenseJun 12, 2024
Thank you for your positive review! We're delighted to hear that our team has been responsive and helpful with your needs. Best regards, Juan your Nutrisense Customer Support Team Lead
Karen P.
great customer service so far. I like what Im learning about my glucose levels
Reply from NutrisenseJun 10, 2024
We're thrilled to hear that you're enjoying your experience with us and finding value in learning about your glucose levels! 😊 Keep up the great work on your health journey! 🌟 Best regards, Juan your Nutrisense Customer Support Team Lead
Lyndall
-Always there to answer questions. -tips and info on diet and how blood sugar works. -shows real time glucose levels and how food/exercise affect my numbers.
Reply from NutrisenseJun 10, 2024
Thank you for your feedback! 😊 We're thrilled to hear that you appreciate our support in answering questions and providing valuable tips and information on diet and blood sugar. It's great to know that our real-time glucose tracking feature helps you understand how food and exercise impact your levels. 🌟 Best regards, Juan your Nutrisense Customer Support Team Lead
Kenneth P.
very fast email communication and product works well. For people that does not type well, it is hard to communicate with out talking to a real person on the phone. At 73 I am not going to learn texting or Chatting
Reply from NutrisenseJun 10, 2024
Thank you for your feedback! 😊 We're glad to hear you found our email communication quick and that the product works well for you.🌟 Best regards, Juan your Nutrisense Customer Support Team Lead
Manuel G.
They immediately replaced a sensor that stopped working (first time in years that this happens).
Reply from NutrisenseJun 10, 2024
Thank you for your feedback! 😊 We're sorry about the sensor issue but glad we could quickly resolve it for you. 🌟 Best regards, Juan your Nutrisense Customer Support Team Lead
Wesley T.
Very helpful and timely help.
Reply from NutrisenseJun 10, 2024
Thank you for your kind words! 😊 We're glad to hear that you found our help both helpful and timely.🌟 Best regards, Juan your Nutrisense Customer Support Team Lead
Peta-Gay J.
I have really enjoyed using this app. The customer service is fantastic. My recent query was answered quickly and throughly and my agent Chiemi even went the additional step to order the item I requested in addition to giving me instructions to do it on my own. This kind of response has been typical for the last several months that I have been using Nutrisense. The nutritionists are really good & responsive, and the educational pieces are useful too. One of my favorite things about the app is being able to track my meals easily with photos, favorites, and write ins. The nutritionist can see exactly what I’m eating. Also, I can track the effects of different foods, the order I eat them & the impact of exercise all have on my blood glucose very easily. I can also look back historically. Love this app!
Reply from NutrisenseJun 10, 2024
Thank you for such a wonderful and detailed review! 🌟 We're thrilled to hear how much you enjoy using the app and that our customer service and nutritionists have been so helpful. 😊 Best regards, Juan your Nutrisense Customer Support Team Lead
