Excellent
Based on 394 reviews
Oaktree Memorials4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oaktree was founded after experiencing firsthand how difficult it can be to find modern urns made from high quality and sustainable materials. After asking friends and family if they had a similar experience, the founders realized many others were having this same challenge.With this in mind, Oaktree's team of artisans designed a contemporary collection of urns and jewelry handcrafted from the highest quality of environmentally-friendly materials to celebrate the lives of our loved ones and pets.We are proud of the company we've built and would love to receive any feedback on our products, website, or experience. Thank you for being part of the Oaktree family.
Oaktree Memorials (oaktreememorials.com) has 394 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 17 reviews with 4 stars · Clear filters
Amanda G.
Got the wrong size instead of the one I ordered and then haven't heard anything back for a return.
Reply from Oaktree MemorialsDec 7, 2023
Hi Amanda - thank you for your feedback. We've reached out to you via email to process the return and refund for you. Apologies for any delay in communication. We strive to work as quickly as possible on these issues and we will do our best to find a solution for you.
John
Nice rememberance piece for family members.
Henry C.
Great company. Excellent service. Recommend.
LC
I was very frustrated in the amount of time it took to finalize my engraving with Ashley. At one point, I truly thought I had been scammed. However, once Max (one of the owners) got involved, the process moved very swiftly and efficiently as it should have from the beginning. Max was very understanding and attentive and always got back to me right away. The final product was beautiful and of great quality and exactly as pictured on the website. I am very satisfied with the final product. If I could deal with Max directly, I would definitely purchase again from Oaktree.
Jamie S.
It’s a beautful urn. The top part is about 4” in circumference so a small plant or flowers will do. But, the seal for the bottom part is not quite as tight as we’d have liked. Therefore, we put ashes in a baggie to prevent any spillage. This doesn’t fit an entire human remains. Only a part of it.
Andrea
It’s beautiful, and came in so quickly. I really wish the lid to the bottom part (for the ashes) was more secure. I’m going to try to super glue it down so it can’t be easily opened or accessed, but I wish that was something that was considered in the original design.
EK
The urn (Vega Vase) we got was very pretty. We liked that its uniqueness. The engraving was very sweet and simple. I wish we could have put a small engraving on the backside of the wood. I also didn't look at the measurements of the vase very well so I didn't realize how big it would be even though we purchased the small. I am happy it's holding our baby girl and sitting nicely on our dresser in our room.
J B.
Good quality and quick shipping but pretty overpriced
