Excellent
Based on 326 reviews
Ontraport4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Enterprise-grade CRM, built for growing businesses.Ontraport fuels your marketing, sales and support in one place — without the complexity and high costs of traditional all-in-one platforms. Designed for growing businesses, Ontraport combines CRM, marketing automation, payments, email and SMS marketing, forms, landing pages, and memberships in a single connected platform. Any business process. Any customer experience. Anything you envision — it's possible with Ontraport. Your team has its own way of operating, and Ontraport gives you the freedom to create systems your way without code or complex integrations. Start with a template or customize from scratch to build exactly what your business needs. Start your free trial Book a discovery call Visit our site
Ontraport (ontraport.com) has 326 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
326 approved reviews, newest moderated first
Scott S.
Ani was extremely patient and went beyond just listening to my questions. She seemed what needed to be done even when I couldn't ask the right questions and got to theroot of the problem.
Reply from OntraportSep 1, 2021
Love to hear it Scott! We'll pass this message along. Thanks for sharing.
Jenny
I've just received some excellent customer support in Ontraport, Rachel made several quick little videos to show me how to edit a page in Ontraport. She was also able to help me with editing the page on my Wordpress site. Very grateful for this! The functionality in Ontraport is super. It combines so many options and they're so helpful in teaching us how to use them!
Reply from OntraportAug 20, 2021
Happy to hear your chats with support have not only been helpful in the moment but also educational. Thanks for the 5 stars, Jenny!
Rori R.
OMGOSH, everyone on staff is so amazing! I've never written in a chat without getting absolute clarity and an immediate solution to what I need. Wyatt was incredible today, sending me demos, explaining, and once I got it, I was able to do what needed to get done in 30 seconds! Totally awesome! Thank you, Rori Raye
Reply from OntraportAug 20, 2021
Love it! Thanks for sharing about your experience, Rori. Glad to have you in the OP community!
Annette @ V.
I think Ontraport is the best Automation CRM on the market. The platform is intuitive to use, the access to support is *AMAZING* - telephone, chat and email are always available with instant support... which is what I feel makes Ontraport stand out heads and shoulders above others. You aren't left in the dark for figuring out your tech, they will literally hold your hand and I think they are the only ones in the industry that do to that extent. You can do anything your imagination comes up with Ontraport, no other platform in this market can really do that unless you go up to an enterprise level type software like salesforce... and sales force is really just good for super large corporations like Microsoft or John Deer. Mindvalley, Marie Forleo... these industry leaders are all supported on Ontraport, it just makes sense to support your own business with Ontraport too.
Reply from OntraportAug 20, 2021
Wow, thanks for this awesome review, Annette. It's our mission as a company to make business owners lives' easier and having an awesome support team is one way we make sure to do that. Glad you've found the value in Ontraport.
Customer
Ontraport is awesome software. Really great customer service, easy of use and stability. Highly recommended to others wanting an alternative to Wordpress or other website software. Easy to use too. It’s great.
Reply from OntraportAug 20, 2021
Thanks for the feedback!
Theresa V.
Rashelle was amazing at helping me out with my campaign's problems. She is cheerful and always brightens up my mood during stressful situations. Thank you to the whole support team at Ontraport!!
Reply from OntraportAug 20, 2021
So happy to hear you've had such a pleasant experience with our support team! Thanks for the five starts, Theresa.
Rasti V.
Rashelle has been fantastic. She took the time to appreciate my question set and what I am trying to achieve. Not only she answered all of them but also encouraged me to reach out for any help anytime. Great Support.
Reply from OntraportAug 20, 2021
We'll be sure to pass you positive feedback along, Rasti. Thanks for sharing!
Mahea G.
My support tech in the live chat has been incredibly helpful to my learning curve(s) on using OT. Each time that we have needed support, the Live Chat tech support person has been incredibly valuable. When trying to get help one time the support person named Rachel created a video that helped me to walk through the tasks which helped me understand. Thanks OT Team!
Reply from OntraportAug 20, 2021
Happy to hear our support team has been helpful to your success with learning the app! Thanks for sharing, Mahea.
