Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Optery
With Optery, you can remove yourself from hundreds of data brokers that are posting and selling your home address, phone number, email and other private information on the internet. Optery serves both consumers and businesses.Optery was awarded "Editors' Choice" by PCMag.com as the most outstanding product in its category for three years in a row in 2022, 2023, and 2024, and Fast Company awarded Optery the "Next Big Things in Tech" for Security and Privacy in 2023.Optery prevents phishing and social engineering, identity theft and fraud, online stalking and harassment, doxxing, and prevents people's private information from showing up in Google search results.Anyone can create a free account to receive a personalized Exposure Report with live screenshots summarizing where your information is being posted and sold online. Optery then provides free tools for self-service removals, or you can upgrade to a paid plan, and Optery will remove the profiles for you.If you have any concerns regarding your Optery account, please send us an email at [email protected] we'll work hard to resolve your concerns right away.
Optery (optery.com) has 228 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Thank you so much for your kind feedback. We genuinely appreciate it and remain committed to maintaining a results-oriented approach to support our goals effectively. Don't hesitate to reach out if you have additional questions or feedback.
JH
jayne H.
I am most definitely impressed with the…
I am most definitely impressed with the very professional, prompt,friendly and courteous way that Optery employees carry themselves.I don't think 5 stars is enough for a great team like this.
I am a 70 year old woman who is not tech savvy and was very lost coming into this app.Josiah, Allison, & Gideon were all so very helpful and patient with me.
All three of the gave me extremely helpful links and took their time explaining things to me.
I am just blown away by the friendly and helpful customer service.
I want to thank all three of the wonderful employees, you are genuinely top of the line all-stars in your field!
Reply from OpteryMay 6, 2025
Thank you so much for your incredibly kind words! We're so glad to hear that our team made your experience a positive and supportive one.
Helping people feel comfortable, especially when things are new or unfamiliar, is exactly what we strive for. We'll be sure to share your message with Josiah, Allison, and Gideon , they’ll be thrilled to know their help made such a difference.
Thanks again for being part of Optery. If you ever need anything in the future, we’re always here to help!
TA
Tel A.
Very good
Very good. Did exactly what I wanted them to do. Thank you
Reply from OpteryMay 5, 2025
Thank you for your feedback! We're so glad to hear Optery did exactly what you needed. If you ever need assistance in the future, feel free to reach out!
NS
N.S. M.
A great service for a more than…
A great service for a more than reasonable price. I highly recommend them.
I'm tired of these parasitic web sites making money off of my information. All they do is facilitate identity theft. Optery puts an end to their BS.
Reply from OpteryMay 5, 2025
Thank you so much for the great feedback and recommendation. We really appreciate your support and completely agree, those data broker sites can feel invasive and predatory, and we’re proud to help fight back on your behalf.
If you ever need help with your account or have suggestions on how we can make Optery even better, feel free to reach out anytime.
CA
Calvin
Easy to use and GREAT support.
The initial setup of the product was about as easy as it could be. Provide some information, and let the product do it's work. I can't speak on the quality of the end result quite yet as I've only just started using the system, but so far it seems to be working EXACTLY as advertised.
I had a couple of questions and wanted to provide some feedback (Dark theme mode, and Hardware Key authentication for the account), and the online chat support was VERY quick to reply (within just a few minutes), answered my questions, and seemed to accept my feedback in a positive manner.
Because of my experience now after only just 2 days, I've gone ahead and purchased an Ultimate subscription, and am certain I won't regret it!
UPDATE: Just a couple of weeks after writing this review, as well as sending a dark theme suggestion email, they've introduced dark mode!!! This company is great, for the simple fact that they listen to customer feedback, which is rare these days.
Reply from OpteryMay 5, 2025
Thanks for the awesome feedback! We’re glad the setup went well and that our support team was quick to help. We love your ideas for Dark theme and Hardware Key authentication. We’ll keep those in mind as we continue improving.
If you need anything else, feel free to reach out.
CL
Clifford
Great Company …
I have to tell you … this organization is professional and well organized. They tell you what they will do and do it. If you’re looking to minimize your internet footprint … use them !
Reply from OpteryApr 24, 2025
Thank you for the thoughtful feedback. We strive to be reliable and results-driven, so it’s incredibly encouraging to hear that we’re hitting the mark for you.
If there's anything more we can do to support your privacy goals, please don’t hesitate to reach out.
SU
Super
The Most Incredible Privacy Company You’ll Ever Meet – Optery Saved My Peace of Mind!
I wish I could give Optery a million stars because they deserve every single one! As someone caught in a terrifying doxxing nightmare—where my family was getting harassing calls and sensitive info was being thrown around—I was desperate for help. Optery didn’t just step up; they blew me away with the kind of human, caring support you rarely find anymore. This isn’t just a company—it’s a team of real people who’ve got your back when the internet turns ugly.
From my very first message, their support agent, Allison, was a literal superhero. I poured my heart out about the stress of doxxers targeting my family, and she responded with such warmth and understanding that I felt truly seen, not like some ticket number. She didn’t just toss me a generic reply—she gave me clear, actionable steps to add multiple phone numbers and emails to my Ultimate Plan, which was a game-changer for locking down our info. Even when I mentioned budget struggles, there was no pressure, just pure encouragement and an open door to help anytime.
What makes Optery special isn’t just their tech (which is top-notch, scanning hundreds of shady data broker sites to scrub your info). It’s their heart. Allison’s replies felt like a friend saying, “You’re not alone—we’re in your corner.” Every email was fast (sometimes minutes!), thoughtful, and packed with care, proving they’re not robots but humans who get how scary privacy threats are. They even suggested a Family Plan to protect my loved ones, and while I’m still figuring out costs, their advice never felt salesy—just genuinely about helping.
Optery turned my panic into hope. They’re not just removing data; they’re fighting for your safety and dignity in a world where doxxers and scammers run wild. I’ve got mad respect for a company that combines cutting-edge tools with old-school compassion. If you’re worried about your info being out there—or worse, if you’re dealing with harassment like I was—Optery’s the real deal. They don’t just deserve your money; they deserve your trust and a standing ovation. Thank you, Allison and Optery, for being the heroes we all need!
Reply from OpteryApr 18, 2025
We’re so grateful for your heartfelt review! It’s wonderful to know that Allison’s support helped you feel safer during such a tough time. At Optery, we always want our customers to feel protected and supported. Thank you for trusting us, and we’ll be here whenever you need assistance!
ML
Marshall L.
Before I had Optery
Before I had Optery I would get about 20 are so robo calls a day, now that I haver Optery I only get one or maybe two robo calls now. Optery is the best investment I've ever made. I encourage everyone to get Optery. THANK YOU OPTERY
Reply from OpteryApr 15, 2025
Thank you so much for sharing your experience! We're happy to hear that Optery has made such a big difference in reducing robocalls for you. We always aim to deliver this kind of impact and peace of mind for our customers.
If there's ever anything else we can help with, feel free to reach out anytime!