OptinMonsterReviews of optinmonster.com

Reply from OptinMonsterMar 2, 2022

Thanks for taking the time to share your experience with the community and congratulations on your lead generation success😊! We're so pleased to hear that you’re loving OptinMonster and we’re excited to continue to work alongside you in your success.

Reply from OptinMonsterMar 1, 2022

Thanks for taking the time to share your experience with the community 😊 We’re so pleased to know our team has been so helpful along the way and we're thrilled to hear about your appreciation 🙂. We’re grateful to have the opportunity to grow with you and look forward to continuing to help you in every way we can!

Reply from OptinMonsterJan 27, 2022

We’re so pleased to know you’re loving OptinMonster, Tchiki, and the team has been so helpful along the way! I shared this with them today, and they were thrilled to hear about your appreciation 🙂. We’re grateful to have the opportunity to grow with you and look forward to continuing to help you in every way we can!

Reply from OptinMonsterJan 27, 2022

Thank you for sharing these kind words, Lisa! We’re so glad you’re enjoying OptinMonster and can’t wait to see what you accomplish next. If we can help with anything along the way, please let us know. We look forward to helping you achieve success in every way we can!

Reply from OptinMonsterJan 18, 2022

Thanks for taking the time to share the feedback with the community, Leon 😊. We are so pleased to hear our team has been so helpful and we’re excited to continue to work alongside you in your success. Have a great day 😊

Reply from OptinMonsterJan 4, 2022

Hi, Lance First, thank you for sharing such an honest review and remaining a loyal OptinMonster customer. I want to help you have a better experience with OptinMonster, so let's start with OptinMonster causing bloat to your site. The short answer is, OptinMonster should not affect the perceived load time of your site for your visitors because our script loads after the page content. We'd be happy to share more about this as well, so I've started an email thread for you. It should be in your account email inbox now. You also mentioned that you feel tied to OptinMonster, and it's challenging to use. When you first joined us 3-4 years ago, designing a campaign was MUCH more challenging! We knew we could make it better, and we've updated our builder twice since your first launched your campaigns. In fact, our most recent update was just a few months ago! I'd love to learn what you're finding the most challenging so that we can share our best advice. Just reply to the email I mentioned above. I'll see you over there!

Reply from OptinMonsterDec 20, 2021

Hi, Dusan, I'm sorry to hear you've felt scammed by OptinMonster. That's certainly not our intention! You're right; the system auto-upgrades you to the next plan level when you hit your account limits. Before this happens, we send two email notifications to make sure you know what will happen if you reach your account limits. Here's a copy of what one of the emails says - https://a.supportally.com/qLMZTu. We want you to have full control of what happens to your account so that email will also allow you to change your upgrade preferences. That way, you never have to worry about moving off your selected plan or being charged unexpectedly. Since you've been charged, you can take advantage of our 14-day unconditional money-back guarantee. Our billing team will be happy to refund the charge today once you write into [email protected]. We're sorry OptinMonster didn't work out, but we wish you luck with your future endeavors!