Excellent
Based on 769 reviews
Ouros Jewels4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Ouros Jewels, we believe everyone deserves to shine.We specialize in premium lab-grown diamonds ethically created, expertly cut, and certified for exceptional quality. Each diamond is a masterpiece designed to bring your dream jewelry to life.You can choose from our IGI-certified diamonds or create your custom engagement ring, handcrafted with care and ready to ship within 1–2 weeks.Here’s what makes shopping with us special:1. Superior Quality – Ethically grown, beautifully crafted lab diamonds.2. 24/7 Customer Support – Our team is always available to assist you.3. Flexible Payment Plans – Luxury made easy and affordable.4. 30-Day Return Policy – Your satisfaction is 100% guaranteed.5. Free Engraving – Add a personal touch to your jewelry at no cost.We take pride in offering a seamless, transparent, and enjoyable shopping experience, because your trust means everything to us.For any inquiries, custom designs, or assistance, feel free to reach us anytime on WhatsApp:+1 (512) 736-7766Ouros Jewels – Where Purity Meets Perfection Follow on Instagram
Ouros Jewels (ourosjewels.com) has 769 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
769 approved reviews, newest moderated first
Eric
Fast response and updated information each step of the way
Reply from Ouros JewelsDec 18, 2025
Hi Eric! Thank you for sharing your experiences with us. We are very happy to know you appreciated our communication throughout the process. It's a pleasure to assist you. Thank you for your trust and support.
bryce B.
Great customer service
Reply from Ouros JewelsDec 17, 2025
Thank you for sharing your honest review. We are so happy to learn that our communication made your experience smooth. Thank you for your trust and support.
Nina T.
It’s my fourth purchase from them by now and each time the process was perfect. Communication, service, shipping, item, 10/10 recommend! Thank you!
Reply from Ouros JewelsDec 17, 2025
We really want to thank you for your continued trust and support. Its is such an honour for us to work with you. We are very glad the process from start to finish met your experiences smooth, and it really means a lot for your 10/10 recommendation. Thank you once again for your trust and support.
Jessica
Everything from the start to finish with Ouros was perfect. The design team made beautiful pieces and completed them faster than anticipated. I couldn't be happier with my purchases and look forward to ordering more in the near future.
Reply from Ouros JewelsDec 17, 2025
Hi Jessica! Thank you so much for sharing your wonderful words. Really glad to know your positive experience with Ouros. Can't wait to work with you again and craft another exceptional piece for you.
Christie B.
The staff at Ouros were so professional and amazing to deal with. They kept me informed every step of the transaction and production of my earrings. They arrived very quickly and are stunning!
Reply from Ouros JewelsDec 17, 2025
Thank you so much for sharing your experiences with Ouros Jewels. We are glad that our communication kept you well informed and that the piece arrived right on time and met your expectations. Looking ahead to working with you again.
Michelle
I haven’t received my ring yet, after I received the video of the item. It has been 11 days and no shipping updates are available to confirm when ring will arrive. What is the real story and where exactly is the item now?
Reply from Ouros JewelsDec 18, 2025
We understand your concern and apologize for the inconvenience. Your ring has been completed and shipped. The delay is due to operational issues with the courier, which are beyond our control, and the parcel is currently on hold, causing delayed tracking updates. Please be assured that we are actively following up with the courier and closely monitoring the situation. For quicker assistance, we kindly ask you to contact us at [email protected] so we can review your order and assist you promptly. Thank you for your patience and understanding.
Kasey G.
Willing to work with you for any customization needs. Fast reply’s and always helpful. Jewelry pieces always come out looking fantastic! Really great to work with and I will be back for more!
Reply from Ouros JewelsDec 17, 2025
Hi Kasey! Thank you for sharing your thoughtful and kind words. We are really glad you appreciated our communication, which kept you well in touch throughout the process, making it smooth. I'd be honored for us to work with you again.
Jana S.
The process was quick, they kept in contact with me thru out. I love the finished diamond hoop earrings. Great craftsmanship.. I would order again, especially if the same person worked with me..
Reply from Ouros JewelsDec 16, 2025
Hi Jana! We truly appreciate your kind words and are glad you loved your diamond hoop earrings and enjoyed a smooth experience. Your recognition of our craftsmanship inspires us, and we’d be happy to assist you again with the same team member.
