Ann H.
Very courteous customer service
Very courteous customer service. I received my package in two days as promised.

Excellent
Based on 572 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.
Pack Mule (packmule.com) has 572 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
572 approved reviews, newest moderated first
Ann H.
Very courteous customer service. I received my package in two days as promised.
DJ R.
del. time getting a lot better. still wish they would go back to the heaver frames but over all great product.
Mike S.
Great product, helpful people and speedy service. Can't ask for anything more!
Jason
Needed parts for an old pallet mule. They were able to find what I needed and get it to me quickly. Also, followed up after I received parts to make sure I was satisfied.
Jeff
your response to getting me a quote was great. I am not sure if you build to order, but like anything, the customer is the one we are working for, Lead time was the only thing I would complain about.
Urian I.
Great service fast and provide all service needed, from parts look up to ordering.
Kelly F.
Great fast and quality service. I was provided with everything I needed when I needed it! I will only get my equipment from P.Mule. I appreciate you guys!
Erik K.
Fast, friendly service and ready to help.