PawradeReviews of pawrade.com

This is a joke of a company. I saw the ad and I thought it was a sweet ad for a rescue only to find it was an overpriced company working as a go between for breeders. If you a certain dog, there are rescues almost everywhere for every dog you could want, that just need good homes and someone to love them. Rescue don't buy, especially from this company.

The initial contact is nothing short of amazing. However, as times goes and get ready to send the puppy your way, the contact diminishes considerably. The puppy was supposed to fly out and arrive a week ago on Saturday at 10:30am. Since we live 3 hours from the only airport offered, I tried getting a confirmation on Friday. I received a reply around 2:30pm that I should hear back within the hour. Didn’t happen. I called! I sent texts! I sent emails! Finally at around 10:30pm, someone finally answered and said she wasn’t ready and it would be about 3 more days due to getting vet clearance. Got it! Finally, at least an answer! A week later on Friday morning, I leave out at 6:30am to the airport to meet the “nanny” at 10:30am. Unaware at the time, I get an email at 8:54AM that says to bring a printed copy of this email and take certain pictures for proof of delivery. Obviously, I didn’t get it! The “nanny” finally arrived and we met just outside the exit door. He handed me the carrier and asked me to take her out so that HE could take a picture! I did! He asked for my ID and took a picture of it. He was in a rush and said, “the paperwork he sent me with is in the side pocket! Enjoy your new puppy!” And he left! So this email that was sent asks me to sign that I followed the steps, including taking a picture and submitting it as soon as I picked up the puppy and that I had taken the time to review all documents before the nanny left. I cannot sign that because it’s not true. This guy was in such a hurry, he wasn’t going to wait. I have been calling and texting Pawrade since to discuss this and NO ONE is replying back. Although we love our puppy, I am highly disappointed in the service “after the sale”, especially for the price we paid. I am going to keep calling until someone answers. This may be their way of voiding a contract for health or other reasons, but I cannot confirm that yet.

The puppy that I received had Giardia. When I asked for a refund of the money spent on vet bills and medication, I was denied. The delivery of the puppy was delayed several times due to low birth weight. That should have been a red flag for me but I was counting on the guarantee of a healthy dog. This was not a good experience with this company. I am thinking about seeking legal counsel.

They charge too much for a family pet that isn't going to be a show dog or a stud service. We lost our beloved Bella, a 9 year old Mini Dachshund due to congestive heart failure a couple years ago. We are just looking for another smooth coat Mini Dachshund that won't break the bank as we are both on Social Security.

I am very surprised that I am giving you only two stars because this all started out being very positive and I enjoyed you keeping me up on how my puppy, however, I get her at 5:30 on Wednesday, June 3.I made an appointment for a well care check on Friday, June5. I take her gladly because she is miserable. I had no idea what was wrong with her. I was very concerned and they it turns out they sent me a puppy so full of ringworms. I’m surprised they continued with that appointment but they were very nice. So here I am with my cute little puppy and all she’s doing is scratching and getting bald spots. I would hope you didn’t send her out like this. Maybe the people that transported her to me had something to do with this. I don’t know maybe you should consider what they’re doing with the puppy once they get them to deliver. I’m telling you with the price I paid to have you ship the puppy to me plus I tipped the guy I would’ve gone and picked her up myself. I llove my puppy. I just don’t love the condition she was given to me and watching her struggle.

Our initial experience with Pawrade was very good; however, transportation and delivery did not go well. Pup was sick and traumatized. She has issues to this day. We paid top dollar for her and she has health issues, one ear up and one down, and her tongue sticks out of her mouth about an inch. I contacted Pawrade to inquire about the breeder and received no response. Basically, they sell you the pup and you cannot check the breeder's credentials or receive any follow-up.

Communication by staff was great! The pup was well cared for and in excellent condition. It was noticed within 15 minutes of taking delivery that pups did not respond to voices. A vet determined within 24 hours that pups was possibly deaf and may have a neurological issue showing facial twitching. He may require training with hand signals. He also has hookworms. The puppy is a very sweet boy, very loving.

Just a heads up: this company often requests that negative reviews be removed, which explains their unusually high ratings. Unfortunately, my personal experience was somewhat disappointing. First, they required a copy of my driver’s license. I was hesitant but complied, only to later learn that this sensitive information isn’t securely stored. It appears to end up on employees’ personal computers, where it can be shared freely. Even after receiving my puppy, I never received confirmation that my information was securely handled or deleted. It’s unsettling to think that a disgruntled ex-employee could still have access to hundreds of customers’ IDs. Another major concern is transparency about their breeders. The company insists they don’t work with puppy mills yet offers no real proof. They claim to send representatives for inspections, but provide no evidence of this. Many of their breeders are Amish, and that community unfortunately has a poor track record when it comes to humane breeding practices. Finally, the representative I spoke with was surprisingly open about how often puppies become sick during transport from breeders to new owners. Although my puppy arrived healthy, and she is adorable, the entire process felt off, especially given how expensive it was. Next time, I’ll adopt from a shelter or buy from a local pet store. There are plenty of wonderful puppies out there without all this uncertainty.