PetcubeReviews of petcube.com

Reply from PetcubeNov 10, 2024

Hi Emily, I hope this message finds you well. Thank you for taking the time to leave us a 5-star review. We are thrilled to hear that you had such a positive experience with us! Your feedback is incredibly valuable, and it helps us continue to improve our services. If you ever need any assistance or have further comments, please don't hesitate to reach out. Thanks again for your support! Best regards, Petcube Team

Reply from PetcubeOct 6, 2024

Hi Paula, Thank you for bringing your experience to our attention. For now, Petcube users can only access one camera at a time and go back to Home screen to access another. We're sorry to hear that you found our pet-specific features limited without a subscription. We're always looking for ways to improve and provide value to our customers. Your feedback is valuable, and we'll take it into consideration as we continue to develop and enhance our product. If there's anything specific you'd like to see improved or added, please let us know. We're here to help! All the best, Petcube Team

Reply from PetcubeAug 22, 2024

Hi Kim, Thank you for bringing your experience to our attention. We're truly sorry to hear about your dissatisfaction. We strive to provide the best products and service possible, and your feedback is invaluable to us. We understand the frustration this may have caused and would like to make things right. Could we discuss your concerns further? We're committed to resolving any issues you've encountered. Please reach out to [email protected] for further assistance. Sincerely, Petcube Team

Reply from PetcubeAug 19, 2024

Hi JennyLynn, Thank you for bringing your experience to our attention. We're truly sorry to hear about your dissatisfaction. We strive to provide the best products and service possible, and your feedback is invaluable to us. Please check your inbox as we have reached out to you via email to resolve the issues you are facing with the tracker. Looking forward to hearing from you and getting these resolved. All the best, Petcube Team

Reply from PetcubeJul 15, 2024

Hi Samantha, I hope this message finds you well. Thank you for taking the time to leave us a 5-star review. We are thrilled to hear that you had such a positive experience with us! Your feedback is incredibly valuable, and it helps us continue to improve our services. If you ever need any assistance or have further comments, please don't hesitate to reach out. Thanks again for your support! Best regards, Petcube Team

Reply from PetcubeJul 7, 2024

Hi Katia, We are grateful for your support, and we highly appreciate your feedback! Our team is working hard to deliver the best experience to Petcube users, and we are constantly striving to improve. Please do not hesitate to reach out to us in case you experience any issues with your Petcube or if you have any questions, we will gladly help you. You can contact us at [email protected]. All the best, Petcube Team

Reply from PetcubeJul 7, 2024

Hi Tracy, We are grateful for your support and we highly appreciate your feedback! I'm so glad we were able to help you resolve the audio issue. I'll be sure to relay your message to the team. Thanks for placing your trust in us and your willingness to share. Best, Petcube Team

Reply from PetcubeJul 2, 2024

Hi Sash, Thanks for taking the time to share your thoughts and feedback with us. Experiences like yours are far too common, and we are happy that we were able to help you resolve it. Please recommend us to your friends and family. Best regards, Petcube Team