Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Stephanie W.
The videos were easy to follow and the content is very informative. My dog responds very nicely.
Reply from Pettable ESAFeb 9, 2024
Thanks for sharing your feedback about the training program, Stephanie! We value how you feel at every step of the process and we're happy that your dog responds actively with our program. If you need anything else, please feel free to send us a message at [email protected]. Once again, thank you for choosing Pettable!
Steven
It Was time to re-up my ESA letter and Pettable makes the process very easy.
Reply from Pettable ESAFeb 9, 2024
Thanks for coming back, Steven! Glad to know that you still find our process easy and we are committed to improving our service as we progress. Once again, thank you for always choosing Pettable!
Emily C.
Marie is great, highly recommend her and Pettable! The experience was smooth and Marie was very responsive and helpful and answering all my questions.
Reply from Pettable ESAFeb 9, 2024
We appreciate the recommendation, Marie! We're happy that you felt comfortable with our process and that Marie has been a good help. Thank you for trusting Pettable with your ESA needs!
Adri
Excellent service !
Reply from Pettable ESAFeb 9, 2024
Thank you for the review, Adri. You can always reach us at [email protected] if you need further assistance. We're here to help. Again, thank you for trusting Pettable with your ESA needs!
Rebekah K.
It was super easy, comforting, and convenient
Reply from Pettable ESAFeb 9, 2024
Thank you for sharing your experience with Pettable, Rebekah! We're happy to know that you felt comfortable with our process. Please do not hesitate to reach us again if you need anything else. Once again, thanks for choosing Pettable!
Barmst12
My experience was fantastic! The counselor I spoke to was phenomenal. She was very knowledgeable and even gave me resources to look into for my mental illness. It was a truly wonderful experience. Thank you, Pettable!
Reply from Pettable ESAFeb 9, 2024
You are welcome, Barmst! And thank you for sharing your Pettable experience! We are glad that you have been accommodated accordingly and that you’re satisfied with our service. As always, thanks for trusting us for your ESA needs!
Margaret H.
Moving into an apartment for the first time in decades - there are LOTS of bumps in the road - including getting documentation for my emotional support cat. Pettable was able to connect me with a helpful and professional counselor to guide me through what could have been a frustrating or scary process. Kya Miller, LICSW, LCSW was thoughtful, professional and clear. And I appreciated her help in the process.
Reply from Pettable ESAFeb 9, 2024
Thanks for sharing your experience with Pettable, Margaret! We're glad to know that Kya has been a good help to get you at ease with our process. Please do not hesitate to reach us again if you need further assistance; we'd be happy to help. Once again, thank you for choosing Pettable!
Birdie P.
I had a 100% delightful experience with Kya Miller. ☺️ She was compassionate, professional, and kind and made the process of applying for an ESA certificate very easy. She is a licensed counselor and I appreciated her expertise and sensitivity. Pettable is lucky to have her on their staff. Thank you for your time, talent, and empathy. Sincerely, Birdie Bee
Reply from Pettable ESAFeb 9, 2024
Hi Birdie Bee, We’re pleased to know that you are happy with the experience that you had with one of our clinicians. We'll make sure to send in your warm thanks to the team and Kya. Thank you for trusting Pettable with your ESA needs!
