Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Rachel P.
Jennifer was very friendly and accommodating to my request!
Reply from Pettable ESAFeb 9, 2024
Thank you for sharing your experience with us, Rachel! We're very glad that Jennifer was able to help you with your needs. Please feel free to always reach out at [email protected] if you need further assistance, and we're happy to help. Once again, thank you for trusting Pettable with your ESA needs!
Megan
The process was easy to understand and very efficient.
Reply from Pettable ESAFeb 6, 2024
Thank you for sharing your insight about our process, Megan. Glad to know that you find it very efficient. If you need anything else, please feel free to let us know and we'll be happy to help. Once again, thank you for trusting Pettable with your ESA needs!
Bonbonlady
M. chacon told me that I wasn’t qualified enough and gaslighted me into seeming like the bad person for appreciating the fact that it can alleviate pet deposits and costs. Being stressed, anxious, and depressed wasn’t qualifying enough for one, and for 2 she was very quick to change the subject and make me seem like a bad person for wanting to take advantage of something that can alleviate stress and financial burden from me. I told her I never went to therapy long term because it’s too expensive and I didn’t want to go to the doctor and be put on meds, that made me less qualified. Then proceeded to cut me off from talking to say her side and hang up on my face when I went to respond.
Reply from Pettable ESAFeb 6, 2024
Hi Bonbonlady, we appreciate you for raising your concern here. We're now looking into this case to understand the situation better. You may send us a message at [email protected] so we can help. We're here for you.
customer
This was a very fast, efficient way to obtain a ESA certificate. The therapist I spoke with was professional and knowledgeable.
Reply from Pettable ESAFeb 6, 2024
Hi there! thank you for sharing your experience with us. We value how you feel at every step of the process. We appreciate your feedback and we wish you the best of luck!
Dawn C.
I was very hesitant to try to get an ESA letter online, but I was recommend pettable by a friend. There was an issue with my appointment and I was afraid I'd lost out on money. I reached out to customer service and Matias was extremely helpful and resolved my issue the same day! I had my appointment, Laurie Schoffstall was very professional, helpful and made me feel very comfortable about this process. In the end I am 100% satisfied! Thank you pettable for making this an unforgettably great experience!
Reply from Pettable ESAFeb 6, 2024
We appreciate the recommendation, Dawn! More importantly, we're happy to know that you are satisfied with our service. Thank you for trusting Pettable with your ESA needs!
Alyrique J.
Pettable has been amazing every step of the way.
Reply from Pettable ESAFeb 6, 2024
Thanks for your feedback, Alyrique! Happy to know that you have been accommodated accordingly and the team has been a good help. Thank you for choosing Pettable for your ESA needs!
Herschel H.
The people who perform the assessments are very kind and friendly! The web site is informative and user friendly!
Reply from Pettable ESAFeb 5, 2024
Appreciate your review of our website, Herschel! This will help our co-fur parents feel comfortable with our process. We're glad that you found our therapists kind and friendly. If you need anything else, please do not hesitate to reach us at [email protected]. Once again, thank you for choosing Pettable!
Em M.
Super fast and easy! I got both my cats certified and they even had to make a revision and didn’t charge me any extra. Wonderful experience
Reply from Pettable ESAFeb 5, 2024
Hi Em, thank you for sharing your experience with Pettable. We value how you feel at every step of the process and we're happy that you are satisfied with our service. Once again, thanks for choosing Pettable for your ESA needs! :)
