Pillows.comReviews of pillows.com

Excellent quality for the price. Cooling effective blankets but yes keep you snuggly warm also every time we love Pillows.com products!!! Excellent birthday present for my disabled son.

Unbelievably helpful. Ordered two king pillows, minor mix-up by me and received back sleeper pillows, not the side sleeper as I thought ordered. Wrote and inquired, given specific instructions on re-order and when received 2nd set of my king pillows, shipping receipt included in box. Paid a little more but the side sleeper version a bit higher by few dollars. Smooth transactions, receiving both orders promptly, shipping returns flawlessly easy. Great to deal with them.

Easy to order fast delivery. Great pillows

Prompt delivery, comfortable pillows

I would not give them a star! DO NOT BUY The PILLOWS! False advertisement! They are not washable! By the time you wash & attempt to ring them out it’s awful! They do not dry they smell of a stinky barn bacteria growing in whatever is in the filling! I sent them multiple emails & the same response! VET owned they should be ashamed! I have pics of the pillow washed & attempted to dry! Pillow stinks so bad I threw it in the garbage! They ignored my last email! I declined payment through the bank for false advertisement! I got my money back on my last order! Had I known they were not washable I would not have ordered a 2nd time! STAY AWAY! Buyer BEWARE! 10/27/2023 @ 12:10 pm-I see your response, and I did exactly what you said. You also said try putting two pillows in at the same time which I had done in the beginning! I also sent you a picture of the pillow that was dried, and I dried it immediately after it was spun out of the washing machine! These pillows are not machine washable the only way you can get these pillows clean would be to take them to a professional cleaner and I doubt they would even want to attempt it! But to prove my point, I will take one of the pillows that I have left to a professional cleaner and ask them for their advice, and I will post it on here as well, and the facility that I took it to! If you read the reviews of individuals that have bought the pillows and attempted to return. They give them the same bogus information! FYI-instructions for washing the pillow are right on your product tag! ONCE AGAIN BUYER BEWARE!

Was trying to buy a very light weight quilt that we purchased many years ago at Chateau Elan just north of Alt. Even though we like our purchases it is not the quilt we wanted.

The customer service was wonderful. The Pillows arrived quickly. I had a cervical fusion and have a hard time finding a pillow for my needs. Because of issues with my neck I had to return the pillow. Customer served helped me out for the return. They sent me an email after getting a total refund. I would highly recommend them.

I placed an order for 1 pillow and 2 pillow protectors. Decided to return all 3 items. Emailed customer service and stated I wanted to return all 3 items and they sent me a return shipping label. I sent all 3 items back in the same shipping box in which I received all 3 items in. They ended up only refunding me for the amount of the pillow, not the pillow protectors. I emailed customer service regarding this and got no response. I proceeded with a dispute with my credit card company and customer service at Pillows.com sent them a letter stating I only sent back the pillow. CLEARLY SOMEONE THERE IS NOT DOING THEIR JOB. You have incompetent people working there who probably took out the large pillow that was crammed in the small box they provided and decided to not look at the bottom where the pillow protectors were and most likely threw it in the trash or something. Now my credit card company is wanting me to somehow show proof that I shipped back the pillow protectors LOL yea because that’s possible. What a mess!! Will never order from Pillows.com again