Pipe Works Services, Inc.Reviews of pipeworksservices.com

Best experience! nice workers. Great experience, realiable and professional.

Awesome experience! Fast and reliable workers!

A week ago, Pipe Works called to schedule a service technician to come to our house today to replace a defective part on our Rheem water heater. We rearranged our schedule to accommodate that visit. Then yesterday, Pipe Works called to cancel their scheduled visit due to a high volume of other service calls. They said we would need to call Rheem to arrange a different Plumbing company to repair our water heater. Rheem was very responsive and arranged to have Admiral Plumbing come to our house tomorrow to install the replacement part.

During the expensive installation of the water softener, team mentioned that all pipes in and out of it will be replaced. in order to save money / time, the team decided not to replace existing regeneration pipe. the pipe was doing well before and the team did not indicate to me that this will not be replaced. a week after when first regeneration happened, the pipe broke at the connection and flood my basement. team come and reconnect it. 2 weeks after, pipe broke again and flood the basement even more to a level that I need to use insurance to pay the $6000 bill to dry the basement and replace the floor. the team arrived again and offer to change the pipe for $770!!!! every visit = hundreds of dollars. the manager agreed on the call to do it for $300 and next day send a person to do it just to tell me that they changed their mind and would like to charge the original price of $770 for something that should have been done on day one or I would not even agree to change the softener at all. overall, very disappointing service level and feel that the company try to make big bucks from simple things.

We needed our laundry drain snaked. We contacted Pipe Works and they sent Mike over to fix the problem. He was professional and courteous. He fixed the drain in a very timely manner. The whole experience was seamless. The price was quite reasonable and the service was great. My husband and I will definitely use Pipe Works again!

Zach from PipeWorks came today to install a new kitchen faucet and do an annual clean/diagnostic of the basement boiler. In both cases, he discovered and patiently explained upgrades and replacements, which he performed expertly. He also answered all of my questions with care – including the dumb ones – and explained the charges clearly. Zach didn’t try to upsell me anything unnecessary – he did what he needed to do and didn’t do what he didn’t need to do. Finally, he’s a very nice and polite guy, which made the event comfortable and trustworthy. I’m thrilled with my upgraded faucet, which works perfectly, and glad to have the boiler in tip-top shape for the season. I happily recommend Zach and PipeWorks to be your in-home experts for fixes and recommendations.

This company is nothing but a bunch of grifters. Our garage drain was backing up so we contacted them to check it out. We were told It would cost $59 for them to look at it, which was fine. We were told it would be $500 to snake the drain, which I agreed to. The contractor got the snake out of the van but didn't use it because he said the drain wasn't connected to any pipe (which I find suspect, and will get a second opinion). He then told me I owed him $415.84 for getting the snake machine out of the van. He did nothing to alleviate the problem, and I was out $415.84, rather than the quoted $59. Do not use this company, go elsewhere if you don't want to get ripped off.

We had a new washing machine installed by Home Depot and when we started our first load the entire full washing machine of water flooded down thru the floors to the kitchen. We called PipeWorks for an emergency visit because we thought a pipe burst. Mario from PipeWorks came and found that Home Depot did not attach the water drain pipe securely on the back of the washing machine – it had popped off the back. So $404 later Mario saved the day. He spent alot of time testing the machine at different cycles to make sure there were no more leaks. I also appreciated that he wore booties and made sure to keep things clean & neat. I would highly recommend PipeWorks & Mario for any regular or emergency plumbing project. But shame on Home Depot for their shoddy installation.