Cara T.
GREAT SERVICE
GREAT SERVICE! Everything I have asked for help they have helped!

Excellent
Based on 392 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Poolin Store is the official online destination for Poolin embroidery machines, we are committed to delivering genuine products, reliable customer support, and a smooth shopping experience—all in one place.In addition to our machines, we offer a complete selection of accessories, supplies, and resources to help bring your ideas to life. Our goal is to make embroidery more accessible, whether you're creating for personal projects, gifts, or starting a small business.
PooLin (poolinstore.com) has 392 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
392 approved reviews, newest moderated first
Cara T.
GREAT SERVICE! Everything I have asked for help they have helped!
Bailey L.
Excellent machine! Very happy with my purchase. After sales service has been great, and the machine embroiders well. I’ve been putting off the purchase of an embroidery machine for years, and I’m very happy I finally bought one. The machine is easy to learn, and I was making beautiful products on day one
Michele S.
I purchased the Poolin EOM 15 needle machine and I couldn’t be happier. I am a hobbyist embroiderer and wanted something that would give me the multi needles without breaking the bank. I did a lot of research before settling on the EOM. I highly recommend Poolin for your next multi needle machine. The communication from start to finish and even after the purchase is amazing.
Lisa De M.
I recently bought the Poolin 06 and I'm very happy with it. The results are great, and it's very easy to use! Even if you run into any problems, the Poolin team is there to help right away. It's worth 5 stars!
Jacy N.
Kevin was so helpful with everything. I’m a newbie to a multineedle so I know, basically nothing. He helped me fix all the things I didn’t even know was wrong and dealt with all of my messages and pictures easily!
Mary
Order day to delivery day was 6 days. Machine was packaged very well. I got the 15 needle EOX. Everything I expected plus some. I was intimidated at first but Customer support (Leo) has been excellent. He is very patient and extremely helpful. Very encouraging.
Brenda W.
I never thought I could afford a commercial embroidery machine until I happened to stumble across the poolin brand. I was pleasantly surprised at the cost and most important I have been so happy with the service from this company. They had me up and running really fast. The YouTube videos are so helpful. Thank you team poolin!
Sameera M.
Kai tang is really helpful I thought my machine is gone but he helped me to fix my machine and they very quick to respond thank you so much