Excellent
Based on 663 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The used Apple computer experts. Quality new, used & refurbished Apple computers all TAX FREE and FREE SHIPPING on most orders over $100. We offer the best trade-in value for your mac!
Powermax (powermax.com) has 663 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
663 approved reviews, newest moderated first
Clyde L.
This is the 3rd time i've ordered from Powermax. They took care of me in a timely manner and mailing was quick. Last order was delivered 2 days after initial order with only one correction on address. And the 'Big Monkey' ( Max ) is cool too.
Loren L.
I've been buying Mac hardware/software from PowerMax for over a decade... way over a decade, as I come to think about it. Good people. Good prices. Please don't change.
Suzanne M.
I received useful, informative and relevant advice from customer service representatives about my purchase. once my purchase was made, service was fast and reliable.
Robert Agli P.
After a discussion of my needs on a Wednesday morning with Heidi and Ashley I decided to get a 16GB 15" MacBook Pro with Retina display but they did not have it in stock and I needed it by Friday. By 1pm Wednesday they had sourced what I needed from one of their distributors. I ordered the laptop somewhere between 1 to 2pm. They said it would be shipped from Dallas. I had the laptop delivered and in my hands Thursday at 9:30am! That's incredible service!
Stupid Human T.
As I have done so many times, I called Powermax the minute they opened on a Monday with a Mac emergency*. Maiya hooked me right up and even suggested that I add the prepaid repair/replacement option later, when I had more time. And she hardly even laughed at me! *Long story short, the 2011 Mac Mini was not intended to be used in a game of rugby. Longer: 8ft USB mouse cord (bluetooth was out of batteries and it was too much trouble to get up and find some). Great Dane responded to a call for backup from the 11 pound poodle and caught the cord, pulling Mini through the XXL giant breed dog door, wrapped around her neck. Running backup to the cloud has never been such a good idea.
Zach H.
I talked to salesmen Joe over the phone and told him I needed a laptop that could handle my new camera and CS4. He set me up with the perfect machine in a professional and friendly, down-to-earth way. Even though I am not far from Portland, in Seattle, I was still impressed that the computer arrived the next day! I put in the order about 30 minutes before closing time the night before and they had to install extra RAM and check it before packing and shipping! VERY IMPRESSED overall. Highly recommended.
Sonia T.
When I ordered the refurb mac I was happy to recurve it the next day and excited to use it! service was great, personable and patient. But... Something was not functioning correctly in the machine and after a week of testing it needed to be sent back to PowerMax. Loose video card, bad ram -- did not matter. They offered me choices, free shipping and a quick return on another machine... Still I know that the wait won't be long, and if problems with the new machine Joe at PowerMax will be there to take excellent care of the issue.
David R.
Great customer service, free shipping, & trade-ins.
