Excellent
Based on 2,856 reviews
Premier Pet Transport5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Here at Premier Pet Transport, we put puppy and driver safety first. We are pet transport specialists with over 20 years of experience in commercial, private and ground transportation. We determine the safest method of travel based off a wide range of factors from breed, size, age and location to make sure each puppy has a safe and relaxing trip to meet their new family. We take pride in offering unparalleled customer service.
Premier Pet Transport (pptbooking.com) has 2,856 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
2,856 approved reviews, newest moderated first
Jane F.
Titus and Nathan brought me my little bundle of joy, whom I am naming Eden. In Hebrew her name means “delight.” She is very entertaining! Titus and Nathan brought her safely to my home. They arrived exactly when they said they would and deposited her directly into my waiting arms!
Evelyn L.
David and Dallas were our drivers, they Were pleasant and friendly, very professional they delivered our fur baby early, which surprise me the transition was very easy. She was very happy. we will recommend puppy spot to anyone. You are absolutely wonderful thank you again for the great experience we decided to name our baby Dallas.
Pamela J.
I am the Executive Director of a Rescue in California and I warn people about using transport services that carry many dogs in kennels for long distance. It is very stressful for the dogs especially if they are shy or anxious. An adopter arranged for PPT to pick up one of my rescues in Lake Shasta CA and transport her to Colorado. The dog was kept in a kennel for 48 hours! She urinated and defecated on herself and was terrified. So they took her out 7 MINUTES before their destination to clean her up and the dog slipped out of her harness and got loose. Any experienced handler would use a double leash system - one on Martingale Collar and one on the harness. Evidently they didn't want the adopter to see the condition they would have delivered the dog in. How confounding, unprofessional and absolutely careless. These are experienced handlers? Unfortunately this is not a first with this type of transports. Beware and be careful! There are many reputable, experienced animal transporters out there that will do one dog at a time, giving personal attention. Do your research and contact Rescues for recommendations and referrals. The dog is still loose!
Reply from Premier Pet TransportFeb 2, 2026
This review is false and defamatory and describes a transport service that was not provided by our company. PPT did not perform the transport referenced, did not have custody of this dog, and was not involved in any aspect of the events alleged. Attributing negligence, loss of an animal, or unprofessional conduct to a company that had no involvement is a serious misrepresentation of facts. We formally request that this review be removed immediately. If it is not taken down, we will pursue all appropriate legal remedies, including action for defamation, to protect our company’s reputation. We take animal welfare, professionalism, and transparency extremely seriously. Publishing false accusations against a business that did not provide the service in question is unacceptable and misleading to the public. This matter requires prompt correction.
Martin T.
Ryan and Sebastain were great. They kept us updated and took great care of our puppy.
Eric S.
Ryan and Sebastian were fantastic. They constantly kept updated on their arrival time so that we knew exactly when they would arrive. They were delivering our precious delivery, our new puppy!! They were also very informative at the drop off and made everything very comfortable. Highly recommended.
Bernasconi F.
I have nothing but wonderful things to say about Nathan T. and Clinton!! They helped us pull off the most amazing surprise to our daughters of adopting two puppies!! The puppies arrived looking happy, clean and very well taken care of. They answered all our questions, arrived earlier than expected and communicated well throughout the whole delivery process. They far exceeded all of our expectations. Thank you both so much!! We are so in love with our two new puppies!
Curtis B.
The guys were on time and courteous. They prepped the pup with dry bath and smelled great. Awesome experience for the dog to travel with humans instead of riding in a plane. Would recommend their service.
Edward
Ryan and Sebastian we’re super helpful delivering my pup to my family and I today. They we’re in contact with me and arrived ahead of schedule and provided me with everything I needed (such as paperwork) and everything was in order. My puppy arrived safe and sound. Thank you so much!!!
