Excellent
Based on 414 reviews
Premium Parking - United States4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
US based leader in gateless digital parking. Not to be confused with "Premium-Parking".We live at the intersection of parking and technology. We are a technology company, a parking operator, and network of parking advisors to bring it all together. We built our own custom cloud-based parking management software to run our locations—now you can use it to upgrade yours. We offer an enterprise-class agile solution that's simpler, more powerful and more affordable than the disconnected hardware and app-based offerings of the legacy parking industry giants and venture capital dorm room startups.
Premium Parking - United States (premiumparking.com) has 414 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
414 approved reviews, newest moderated first
Maggie
I needed assistance with my online account, and Kimberly was able to resolve my issue quickly and easily!
Reply from Premium Parking - United StatesAug 7, 2025
Thank you for the amazing review! We're thrilled to hear you had a great experience with Premium Parking – we truly appreciate your support!
Kerith R.
Kimberly was very helpful and prompt in her responses. I knew what was happening at each stage and knew I could reach out if I had any questions because she would respond. Thanks for all your help!
Reply from Premium Parking - United StatesAug 7, 2025
Thank you for the amazing review! We're thrilled to hear you had a great experience with Premium Parking – we truly appreciate your support!
David
Cynthia was the only person who actually took the time to find out where my application was, and how to resolve my issue. Great customer service both for knowing how to solve the problem and caring enough to actually do it.
Reply from Premium Parking - United StatesAug 7, 2025
Thank you for the amazing review! We're thrilled to hear you had a great experience with Premium Parking – we truly appreciate your support!
G B.
I didn't pay my toll and was caught on camera / the company didn't gauge me and was very fair in negotiating a fair penalty
Reply from Premium Parking - United StatesAug 7, 2025
Thank you for the amazing review! We're thrilled to hear you had a great experience with Premium Parking – we truly appreciate your support!
KA
Kimberly helped ease my fears when my reservation didn't come up... and she did it with a smile (well it was a chat, but I could feel a smile through her helpfulness!)
Reply from Premium Parking - United StatesAug 7, 2025
Thank you for the amazing review! We're thrilled to hear you had a great experience with Premium Parking – we truly appreciate your support!
Aashish K.
Cynthia provided exceptional assistance, thoroughly answering all my questions and expertly guiding me to exactly what I needed. She made the entire process smooth and stress-free. Her invaluable support and commitment to going above and beyond were truly impressive.
Reply from Premium Parking - United StatesAug 7, 2025
Thank you for the amazing review! We're thrilled to hear you had a great experience with Premium Parking – we truly appreciate your support!
Karen
Cynthia went above and beyond to assist me with all my concerns. She was very helpful in answering all my questions. She helped me find exactly what I needed. She made the entire process smooth and stress-free. Her guidance and support were incredibly valuable. I was very impressed by her commitment to go the extra mile for me.
Reply from Premium Parking - United StatesAug 7, 2025
Thank you for the amazing review! We're thrilled to hear you had a great experience with Premium Parking – we truly appreciate your support!
H R.
Sharmaine in customer service solved my issue today very quickly. Thank you!
Reply from Premium Parking - United StatesAug 7, 2025
Thank you for the amazing review! We're thrilled to hear you had a great experience with Premium Parking – we truly appreciate your support!
