primal ltdReviews of primefxsignal.com

Unfortunately my experience with Primal ltd was very disappointing. The company presents itself as modern, professional and technology focused but my actual experience did not live up to those expectations. I had difficulties with communication and customer support and getting clear answers or proper follow up was frustrating. Some information was explained differently at different stages, which left me feeling confuse and dissatisfied. For a company operating in the financial technology space I expected much better transparency, communication and accountability. I hope they take customer feedback seriously and improve their service and support.

I had higher expectations from primal LTd based on the information provided. Unfortunately, my experience dis not match them. Some processes were confusing, and I had difficulty getting clear answers from Primal Ltd when I needed assistant.

I purchased one month of the PrimeFX EA/service for $149 as a test. Before purchasing, I expected to receive the EA and be able to run it myself. Instead, after payment, support asked me for my MT5 account number, MT5 password, server and lot size. I refused to provide my trading password. After that, I was asked for VPS login credentials. I do not use a VPS, so I explained that the EA would be running on my own computer. I was then asked to provide AnyDesk remote access to my computer. I refused all remote access. My question is simple: why should a customer need to provide an MT5 password, VPS credentials or AnyDesk access just to install and use an EA? These requirements were not clearly disclosed to me before payment. I therefore requested a refund. After further discussion, PrimeFX eventually provided the EA file to me as an exception. There are also transparency questions that I believe potential customers should investigate themselves. During my research I found several different company names associated with the service, including PrimeFx Ltd, Primefx Global Ltd, PRIMAL LTD and Prime FX LTD. The payment transaction I received also showed Pay Zorg IT Group LLC. There is a documented public connection between PrimeFX and ZORG IT: ZORG IT publicly presents PrimeFX as a client and states that it provided UI/UX, website development and branding services for primefxsignal.com. I also found that the Trustpilot profile for primefxsignal.com was claimed by PRIMAL LTD in July 2025, while the current PrimeFX website refers to PrimeFx Ltd and elsewhere states that the website is owned by Primefx Global Ltd. I am not making a legal accusation against any individual or company. I am simply documenting what I personally experienced and what I found during my own research and report to institutions. My main concern is transparency. A customer should know which legal entity they are paying, what exactly they are purchasing, and what level of access the provider expects before making a payment. I would personally not provide my MT5 password, VPS credentials or AnyDesk access to a trading service. Based on my experience, I recommend that anyone considering PrimeFX carefully verify the company identity, payment entity, access requirements and independent trading evidence before paying.

Primal Ltd is the worst software provider. Their software often crashes without any reason. That is actually frustrating. I bought some software a few months ago, and it is often dismentaled, which causes losses in my bussiness and their support team doesn't respond properly when needed. They are worst provider I have ever dealt with.

The journey with Primal Ltd so far has not been very good. i did not receive what I promised. The overall quality of their software is not the sameway they advertised which ia one of the major red flags I have found throughout the journey. If I could I would rate them -100.

This company is disappointing . They didn’t give me my refund for their software service. Their customer service doesn’t respond and always delays by an hour. This company is completely disappointing. Their appear to prioritise taking payments over supporting their customers after purchase . The lack of transparency, poor communication and careless handing of refund requests show a serious lack of professionalism. The overall experience has been stressful and disappointing.

I am not satisfied wuth my experience using PRIMAL ltd service. Despite company's claims about providing reliable, secure and efficient fintech solutions my experience did not did not meet the expectations I had based on their desription I found the overall service disappointing and would have expected better perform, communication and reliability. Based on my personal experience I cannot reccomend their service at this time.

As far as now, my journey with primal LTD not that much good. Even though their software quality is quite good.however they should have looked into their customer support. In some crucial moment their response is delayed which is quite hectic for a business owner like me. So if they resolved this aspect they might become better than their current condition.