primal ltdReviews of primefxsignal.com

Unfortunately my experience with Primal ltd was very disappointing. The company presents itself as modern, professional and technology focused but my actual experience did not live up to those expectations. I had difficulties with communication and customer support and getting clear answers or proper follow up was frustrating. Some information was explained differently at different stages, which left me feeling confuse and dissatisfied. For a company operating in the financial technology space I expected much better transparency, communication and accountability. I hope they take customer feedback seriously and improve their service and support.

I purchased one month of the PrimeFX EA/service for $149 as a test. Before purchasing, I expected to receive the EA and be able to run it myself. Instead, after payment, support asked me for my MT5 account number, MT5 password, server and lot size. I refused to provide my trading password. After that, I was asked for VPS login credentials. I do not use a VPS, so I explained that the EA would be running on my own computer. I was then asked to provide AnyDesk remote access to my computer. I refused all remote access. My question is simple: why should a customer need to provide an MT5 password, VPS credentials or AnyDesk access just to install and use an EA? These requirements were not clearly disclosed to me before payment. I therefore requested a refund. After further discussion, PrimeFX eventually provided the EA file to me as an exception. There are also transparency questions that I believe potential customers should investigate themselves. During my research I found several different company names associated with the service, including PrimeFx Ltd, Primefx Global Ltd, PRIMAL LTD and Prime FX LTD. The payment transaction I received also showed Pay Zorg IT Group LLC. There is a documented public connection between PrimeFX and ZORG IT: ZORG IT publicly presents PrimeFX as a client and states that it provided UI/UX, website development and branding services for primefxsignal.com. I also found that the Trustpilot profile for primefxsignal.com was claimed by PRIMAL LTD in July 2025, while the current PrimeFX website refers to PrimeFx Ltd and elsewhere states that the website is owned by Primefx Global Ltd. I am not making a legal accusation against any individual or company. I am simply documenting what I personally experienced and what I found during my own research and report to institutions. My main concern is transparency. A customer should know which legal entity they are paying, what exactly they are purchasing, and what level of access the provider expects before making a payment. I would personally not provide my MT5 password, VPS credentials or AnyDesk access to a trading service. Based on my experience, I recommend that anyone considering PrimeFX carefully verify the company identity, payment entity, access requirements and independent trading evidence before paying.

Primal Ltd is the worst software provider. Their software often crashes without any reason. That is actually frustrating. I bought some software a few months ago, and it is often dismentaled, which causes losses in my bussiness and their support team doesn't respond properly when needed. They are worst provider I have ever dealt with.

The journey with Primal Ltd so far has not been very good. i did not receive what I promised. The overall quality of their software is not the sameway they advertised which ia one of the major red flags I have found throughout the journey. If I could I would rate them -100.

This company is disappointing . They didn’t give me my refund for their software service. Their customer service doesn’t respond and always delays by an hour. This company is completely disappointing. Their appear to prioritise taking payments over supporting their customers after purchase . The lack of transparency, poor communication and careless handing of refund requests show a serious lack of professionalism. The overall experience has been stressful and disappointing.

I am not satisfied wuth my experience using PRIMAL ltd service. Despite company's claims about providing reliable, secure and efficient fintech solutions my experience did not did not meet the expectations I had based on their desription I found the overall service disappointing and would have expected better perform, communication and reliability. Based on my personal experience I cannot reccomend their service at this time.

PrimeFx signal deserve a rating of 2%. Gave them a 20% because that’s the least I can do here. These people advertise their signals as consistently profitable in the free group while in the paid group, it’s raining losses. Free members only get to see the winning trades which is like 1 out of 9 trades bagging 130-160pips profit and loss of -80 to -100pips. What makes it worst is that at the end of the month, they post how many pips they bagged in the free group so for example, the month of July, they posted 1148pips bagged when in essence, we had so many losses that it was actually around 500pips overall profit. It’s only 11th August GMT (4am now) and we’ve lost -750pips since 1st August even with about 3 winning trades but guess what , they posted those wins as usual like there were no losses and arr actively encouraging the free members to become paid members and even they post very old screenshots as proof of profitability. This is so wrong because this misleading tactic is exactly how I was sold by their “so-called massive performance” and became a paid member. Their service is so poor in my opinion. They don’t dear to give anyone signals. My location shows GB because I was in Uk but I’m now in my home country Ghana so the local time is GMT just for clarification

this signal sender besides being a big loser is also a big fraudster, he does false marketing where I am one of those who have fallen prey to this marketing, for example he sends a signal with 90 pips stop losses and 150 pips take profit, and when the trade reaches 50 pips he constantly posts about a big achievement, then the same goes 20 pips more and posts this as a profit then the same trade goes into loss and touches the SL this does not show at all but those posts with profits there remain that in fact you have lost because the same trade touches the SL. very often this one loses five or six trades in a row and as soon as a profitable trade comes out he continuously posts it as a great achievement while you are actually in loss, today for example 4 trades in a row have failed and 1 trade yesterday i.e. 5 trades in a row have failed what can you say to this. so please do not trade with this company of marketing fraudsters, I have lost a lot of money with them and I do not want you to have this feeling too hello again I was referring specifically to you; I haven't confused you with any other provider at all. In fact, your support team even wrote to me asking me to remove my review, but I refused. The moment I posted my review on Trustpilot, your support team knew about it immediately. You likely wrote this response intentionally to confuse readers of the reviews, but I know for a fact that you are the ones I was referring to. have a good day