Average
Based on 20 reviews
Primis Bank3.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Managing more than $3.4 billion in assets, Primis is the first bank to get it right. Primis brings the backing of an FDIC institution with the brains of a tech company — offering both security and ease; a solid foundation that’s future proof; and sophisticated offerings that are super simple to navigate. Primis breaks through all the fine print, wait times, and red tape — bringing to market services that actually serve and solutions that solve real life problems. Some say Primis is doing things different, we say we’re doing things right.
Primis Bank (primisbank.com) has 20 customer reviews on Folks Told, with an average rating of 3.1 out of 5.
Showing 9 reviews with 5 stars · Clear filters
Maggie
So far, I have been very impressed with Primis Bank. Their 24/7 Customer Service is top notch! Their high yield checking and savings is the best I've seen. Absolutely no fees! You even receive checks and a debit card. And, they have brick and mortar banks in Virginia. They are FDIC insured. This is my favorite bank so far!
Tracy
Primis is a consistent bank, no surprises, great customer service, always there when you need them 24/7/365. This is the most important part of banking with them.
Josh F.
The interest rate for the Premium Checking is awesome. I love knowing that I can leave more money in my HYCA than is needed for all my auto-pay bills and know I'm earning good interest (not 0.05%) on the extra money. I love the Perks Checking too! 50c earned every swipe! No fees. No hoops. ATM fee reimbursement. Great customer service.
Mr T.
Customer Support has been very good.
Elijah
One of the best banks I’ve worked with. Been a customer for a number of years now. A recent platform change is causing some serious issues currently, but I expect them to be ironed out in time. US based and prompt customer service is a major benefit.
Larry
Got a random text from CEO introducing himself and the Company. We talked for 20 minutes where he asked about the experience and areas for improvement. Learned alot about the Company and the people behind it. Hate that there has been some negative feedback but my experience has been positive and I hope his outreach efforts work.
Ron
Primis must be run by gangsters! They have cost me fees because of their illegal actions. They take deposited funds and do not credit accounts, then if you dare attempt to reach out to customer service……no response. A criminal outfit. Primis has reversed its position in my issue and has done the right thing in correcting and I believe it is because the president of the bank stepped in and reversed an employees bad decision. I must say in the last analysis for me the bank has redeemed itself, and I intend on deleting my above review.
Robert J.
easy onboarding process, quick approval and ACH funding, it is checking account with free checks (upon request) no issues at all they honored 5.03% rate for early depositors current 4.77% rate is excellent
