Cornerstone Protection L.
PROTOS!!!
PROTOS!!! It doesn’t get any better than this! Great partnership that puts their vendors first!!
Reply from Protos SecurityJul 16, 2026
Thank you for being a wonderful partner and giving us a great review!

Excellent
Based on 283 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Security Services NationwideProtos Security is the premier provider of security guard, off-duty law enforcement services and specialized services, placing our innovative technology and customer-centric approach at the center of our offerings. Why Protos’ Managed Service Model?As a leading provider of differentiated security guarding solutions, Protos Security uses a managed service model approach. This allows us to ensure that our service is top-notch as we can best match a security vendor with your unique needs in mind. Our vendor network staffs well-trained, reliable security officers and ensures a well-managed, well-organized security program.By placing technology and innovation at the center of what we do, we give full transparency, real-time updates and general visibility into your security program. Our client portal and dispatch team are available 24/7/365 to ensure you receive the best service available.Law Enforcement Providing Armed SecurityProtos Security provides off-duty law enforcement with the temperament and experience to effectively work in your locations. Officers can be in full uniform or in plainclothes and can be highly visible or stationed discreetly depending on your specifications. Our officers are trained to manage difficult situations and have powers of arrest. Their presence helps keep your people, facilities and events safe, legal and moving as scheduled.Protos Security has subscribed to the Trustpilot platform to invite honest feedback and gain reviews in a public-facing space.
Protos Security (protossecurity.com) has 283 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
283 approved reviews, newest moderated first
Cornerstone Protection L.
PROTOS!!! It doesn’t get any better than this! Great partnership that puts their vendors first!!
Reply from Protos SecurityJul 16, 2026
Thank you for being a wonderful partner and giving us a great review!
Ofc. J.
Universal Security Training Academy We sincerely appreciate the opportunity to partner with Protos Security and want to thank your entire team for your professionalism, communication, and support. It has been a pleasure working together, and we value the trust you have placed in Universal Security. Your commitment to quality service and strong client relationships makes Protos an outstanding company to work with. We look forward to continuing to build our partnership by providing dependable, professional security services throughout Shelby County, Tennessee. Our team is committed to delivering highly trained, customer focused security officers who represent both of our organizations with integrity, professionalism, and excellence. We are excited about future opportunities to expand our services and continue exceeding expectations for your clients. As we move forward, we are also enthusiastic about supporting off-duty law enforcement security assignments whenever opportunities arise. We believe our combined experience and shared commitment to safety will continue to strengthen our partnership for years to come. Thank you again for your confidence in Universal Security. We truly appreciate the relationship and look forward to many more successful projects together. Ofc. James
Reply from Protos SecurityJul 16, 2026
Thank you for your thoughtful review and for your continued partnership. We truly appreciate Universal Security's professionalism, dedication, and commitment to delivering exceptional service. We're grateful to have you as part of our network and look forward to many more successful opportunities together.
customer
The dispatches do not follow protocol on the on call System
Reply from Protos SecurityJul 15, 2026
Thank you for your feedback. We're sorry to hear about your experience. Following established on-call procedures is important to us, and the situation you described is not typical of the service we strive to provide. We appreciate you bringing this to our attention, and your Vendor Relations Manager will reach out to learn more so we can review your concerns and continue improving our processes. Thank you for your partnership.
Martinis B.
Quality people, professionalism unmatched, stable work detail. Great communication
Reply from Protos SecurityJul 13, 2026
Thank you for your review. We appreciate your partnership and are glad you've had a great experience working with our team!
customer
Richard Cueba Vendor Relations Manager still hasn't got back to me on how I can correct my KPI rating when I'm not receiving any work.
Reply from Protos SecurityJul 13, 2026
Thank you for bringing this to our attention. We appreciate your patience and understand your concerns regarding your KPI rating. We value our vendor partners and want to ensure you have the information and support you need. Your Vendor Relations Manager will be reaching out to you shortly to discuss your questions and help provide clarity on your KPI. Thank you for your partnership, and we look forward to connecting with you.
Joseph M.
Good and professional
Reply from Protos SecurityJul 9, 2026
Thank you for your review of Protos Security!
Zeke M.
Great company to work with.
Reply from Protos SecurityJul 7, 2026
We're grateful to work with you, thank you for your review!
Janet S.
Working with protos company has beena positive experience in overall
Reply from Protos SecurityJul 8, 2026
We're glad to hear we're providing you with a positive partnership, thank you for your review!