Protos SecurityReviews of protossecurity.com

Reply from Protos SecurityJun 8, 2026

Thank you for taking the time to share your feedback. We are sorry to hear that your experiences have been frustrating and did not meet your expectations. Reliable communication and follow-through are critical to the service we strive to provide, and we take concerns like these seriously. Your comments have been shared with management for review, and we will use this feedback to identify opportunities for improvement. We appreciate your honesty and the chance to address areas where we can do better.

Reply from Protos SecurityJun 8, 2026

Thank you for the great feedback! We're glad to hear that the training, communication, and site information have helped set you up for success. We'll be sure to share your kind words. We appreciate his commitment to supporting our vendors and helping build strong partnerships. Thank you for being part of the Protos Security network!

Reply from Protos SecurityJun 8, 2026

Thank you for sharing your feedback. We understand the challenges that can arise when balancing site activity, customer interactions, and required check-ins. We appreciate the work our security professionals do every day and will take your comments into consideration as we continue to evaluate site requirements and support our teams in the field.

Reply from Protos SecurityJun 8, 2026

Thank you for your review! We're glad to hear you had a positive experience with our team. We appreciate your support and look forward to continuing to provide excellent service.

Reply from Protos SecurityJun 8, 2026

Thank you for sharing your feedback. We're sorry to hear about your frustration regarding dispute approvals, geofencing issues, and swipe functionality. We understand how concerning it can be when technical challenges or process changes impact your experience and opportunities for work. Your feedback is valuable, and we take these concerns seriously. We are committed to reviewing these issues and continuously improving our systems and processes to better support our security professionals. Thank you for bringing these matters to our attention.

Reply from Protos SecurityJun 8, 2026

Thank you for your thoughtful review! We're pleased to hear that your experience with Protos Security has been positive. Clear communication, professional management, timely payments, and strong security standards are all priorities for our team. We appreciate your partnership and look forward to continuing to work together.

Reply from Protos SecurityJun 5, 2026

Thank you for your feedback. We're sorry to hear that your experience did not meet expectations. At Protos Security, we strive to provide organized, responsive, and reliable service, and we take concerns like yours seriously. We will have your dedicated Vendor Relations Manager reach out shortly to learn more about your experience and identify ways we can improve.

Reply from Protos SecurityJun 5, 2026

Thank you for your review of Protos Security and for your partnership over the years. We appreciate your recognition of our team's professionalism, responsiveness, and commitment to effective communication. We value the strong working relationship we've built together and look forward to continuing our partnership while striving to provide the highest level of service and support.