Scott
great company
great company
Reply from Protos SecurityJun 4, 2026
Thank you for your review of Protos Security!

Excellent
Based on 283 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Security Services NationwideProtos Security is the premier provider of security guard, off-duty law enforcement services and specialized services, placing our innovative technology and customer-centric approach at the center of our offerings. Why Protos’ Managed Service Model?As a leading provider of differentiated security guarding solutions, Protos Security uses a managed service model approach. This allows us to ensure that our service is top-notch as we can best match a security vendor with your unique needs in mind. Our vendor network staffs well-trained, reliable security officers and ensures a well-managed, well-organized security program.By placing technology and innovation at the center of what we do, we give full transparency, real-time updates and general visibility into your security program. Our client portal and dispatch team are available 24/7/365 to ensure you receive the best service available.Law Enforcement Providing Armed SecurityProtos Security provides off-duty law enforcement with the temperament and experience to effectively work in your locations. Officers can be in full uniform or in plainclothes and can be highly visible or stationed discreetly depending on your specifications. Our officers are trained to manage difficult situations and have powers of arrest. Their presence helps keep your people, facilities and events safe, legal and moving as scheduled.Protos Security has subscribed to the Trustpilot platform to invite honest feedback and gain reviews in a public-facing space.
Protos Security (protossecurity.com) has 283 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
283 approved reviews, newest moderated first
Scott
great company
Reply from Protos SecurityJun 4, 2026
Thank you for your review of Protos Security!
Walter A.
They mostly response on time. Well trained dispatchers and team. They are helpful in solving any problem.
Reply from Protos SecurityJun 2, 2026
We're glad we've been able to solve any problems that have popped up and that we have a wonderful dispatch team. Thank you for your review and for being a valued partner of the Protos Security network!
Syntax S.
Communication is key
Reply from Protos SecurityJun 2, 2026
We are sorry to hear that you feel this way. We will have your Vendor Relations Manager reach out to you to learn more about the issues you are experiencing. Your partnership is important to us and we thank you for your feedback.
Sayed
I had a great experience working with Protos Security. Their team was professional, responsive, and easy to communicate with throughout the entire process. They handled everything efficiently and made me feel confident that security was their top priority. I especially appreciated their quick response times and attention to detail. Overall, Protos Security provided reliable service and excellent customer support. I would definitely recommend them to anyone looking for dependable security solutions.
Reply from Protos SecurityJun 2, 2026
Thank you for your thoughtful review and recommendation! We are delighted to hear that you had a positive experience working with Protos Security. Our team takes great pride in providing professional, responsive, and reliable service, and it's rewarding to know that our commitment to communication, attention to detail, and quick response times made a difference for you. Your confidence in our team and our security solutions means a great deal to us. Thank you for trusting Protos Security with your security needs. We truly appreciate your support and look forward to serving you again in the future.
customer
Easy company to work for, quick pay, only complaint is their geofencing/check in and out and how they rate you.
Reply from Protos SecurityJun 2, 2026
Thank you for your review and for being a valued partner with Protos Security. We appreciate your feedback about our mobile app geofencing/ check-in and rating system. We are always looking for ways to improve our technology and processes. Hearing from our vendors is invaluable. Thank you for your partnership.
customer
Great company.
Reply from Protos SecurityMay 18, 2026
Thank you for your review of Protos Security!
Shams
The best security company in the area! Love to be part of this company! Patriot Protection Services Shams
Reply from Protos SecurityMay 18, 2026
Thank you for your review and for being a valued partner of the Protos Security network!
BRUCE G.
Requirements are rediculous
Reply from Protos SecurityMay 15, 2026
Thank you for your feedback. We understand that some security and compliance requirements can feel rigorous, but they are in place to help ensure reliability, safety, and quality service for all clients. We truly appreciate you taking the time to share your experience and will continue working to make the process as clear and streamlined as possible.