customer
She communicated very well and was very…
She communicated very well and was very helpful and polite
Reply from Protos SecuritySep 11, 2026
Thank you for your review of Protos Security!

Excellent
Based on 283 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Security Services NationwideProtos Security is the premier provider of security guard, off-duty law enforcement services and specialized services, placing our innovative technology and customer-centric approach at the center of our offerings. Why Protos’ Managed Service Model?As a leading provider of differentiated security guarding solutions, Protos Security uses a managed service model approach. This allows us to ensure that our service is top-notch as we can best match a security vendor with your unique needs in mind. Our vendor network staffs well-trained, reliable security officers and ensures a well-managed, well-organized security program.By placing technology and innovation at the center of what we do, we give full transparency, real-time updates and general visibility into your security program. Our client portal and dispatch team are available 24/7/365 to ensure you receive the best service available.Law Enforcement Providing Armed SecurityProtos Security provides off-duty law enforcement with the temperament and experience to effectively work in your locations. Officers can be in full uniform or in plainclothes and can be highly visible or stationed discreetly depending on your specifications. Our officers are trained to manage difficult situations and have powers of arrest. Their presence helps keep your people, facilities and events safe, legal and moving as scheduled.Protos Security has subscribed to the Trustpilot platform to invite honest feedback and gain reviews in a public-facing space.
Protos Security (protossecurity.com) has 283 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
283 approved reviews, newest moderated first
customer
She communicated very well and was very helpful and polite
Reply from Protos SecuritySep 11, 2026
Thank you for your review of Protos Security!
KW, RAM Investigative G.
After having telephone dialogue with Michaela Brizendine, I'm pleased to report that I found her to be pleasant, courteous and informative. Michaela was direct with the needs of the assignment and prompt with response to inquires. I look forward to future partnerships with MS. Brizendine of Protos Security and RAM Investigative Group.
Reply from Protos SecuritySep 16, 2026
Thank you for taking the time to share such thoughtful feedback! We’re glad to hear you had a positive experience speaking with Michaela and that she was able to clearly communicate the needs of the assignment and respond promptly to your questions. We truly appreciate the opportunity to work together and look forward to building a strong partnership!
customer
A lot of issues
Reply from Protos SecuritySep 16, 2026
Thank you for sharing your feedback. We’re sorry to hear that you experienced issues and would appreciate the opportunity to better understand what happened. Please feel free to reach out to our team so we can review your concerns and work toward a resolution.
Vendor
Improving scores based on hard work recognized.
Reply from Protos SecuritySep 10, 2026
Thank you for leaving a review of Protos Security!
Reehan K.
customer service
Reply from Protos SecuritySep 10, 2026
Thank you for your review!
Nolan Shaheed K.
Professionalism, Customer Service, Knowledgeable Staff, and timely accounts payable.
Reply from Protos SecuritySep 9, 2026
Thank you for your review of Protos Security!
Tariq H.
Customer service was great. The message was very clear, easy to understand and professional tone. It will be appreciated more if we can get more business.
Reply from Protos SecuritySep 9, 2026
Thank you for the kind words! We’re glad to hear you had a great experience with our customer service and that our communication was clear and professional. We truly appreciate the feedback and look forward to continuing to support your team!
Al S.
The simple thing with the app
Reply from Protos SecuritySep 8, 2026
Thank you for your review of Protos Security!