Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Joan D.
My new Dachshund puppy came to us safe and sound. She came a long way from Texas to Michigan.
Reply from PuppySpotDec 14, 2025
We're happy to hear that your Dachshund puppy arrived safe and sound after traveling from Texas to Michigan. Thank you for your positive feedback!
Jeanine M.
Adding an update to my initial review (below): PuppySpot staff took immediate action to review our puppy's documentation and contact the breeders directly for clarification. They all worked very quickly, verified documentation and contacted us directly by phone to clarify. All of our new pup's documentation is now clear and updated with our information. Thanks to all who worked so quickly to clarify for us! Again, staff were very responsive, professional (and I think as happy for us... as we truly are with our puppy). We received our puppy, Madam Mim, on December 7 as scheduled and the transport team was very thorough, a little early for delivery and professional. However, in looking through paperwork and trying to update ownership on the AKC website to transfer ownership, it requires a completed/signed AKC certificate, which we don't seem to have received. Additionally, the Small Animal Health Certificate and the Vaccination records both have an incorrect pet name on them "Candy" on one and "Madam Min" on the other. It appears we may have received another animal's vaccination record. However, the "chip number" does match the tag we received, so I called today (Dec 12, 2025) to Puppyspot to ask for someone to research and correct so we can get appropriate documentation for Madam Mim and get ownership transferred to us on AKC site with her family name "Mima". I spoke with Liz today and she's asking the tech team to research and get correct documentation to us as soon as possible.
Reply from PuppySpotDec 17, 2025
Thank you for sharing your feedback about your experience with Mima's delivery and paperwork. We understand how important it is to have accurate registration and vaccination documents. We appreciate the chance to speak with you and assist in getting the correct documentation for Mima. We’re here if you need any further support or have additional questions.
Diane
Our puppy was in great health and arrived exactly as arranged. Premier Pet Transport did an amazing job keeping her well taken care of on her journey from Ohio to CA.
Reply from PuppySpotDec 14, 2025
We're happy to hear that your puppy arrived in great health and that Premier Pet Transport provided excellent care during her journey. Thank you for your positive feedback!
Callan
Process was very easy they answered all questions and responded to any additional and follow up items and the communicated was great
Reply from PuppySpotDec 14, 2025
We're happy to hear that the process was easy, and all your questions were answered! We appreciate your feedback regarding our communication and follow-up.
T S.
We absolutely loved our experience with PuppySpot! I would highly recommend them to anyone!
Reply from PuppySpotDec 14, 2025
We're happy to hear that you loved your experience. Thank you for recommending us; we appreciate your positive feedback very much!
Lori L.
After I purchased my puppy many of my friends were concerned that this website might have been a scam. I am extremely pleased to say it definitely was not. They are extremely professional and communicative. They were always available to answer my questions and help me with my concerns. I never thought I would be buying a puppy from Indiana since I live in California but I am sure glad I did!
Reply from PuppySpotDec 14, 2025
We're happy to hear that you had a positive experience! We appreciate you sharing your initial concerns and are so glad we could provide excellent service and communication. Thank you for choosing us, even from California!
Marianne P.
I had constant support throughout the process of getting a new puppy. He is a wonderful animal. I’m very grateful for all the tips and hints and help. Thank you so much.
Reply from PuppySpotDec 14, 2025
We're happy to hear that you felt supported during the puppy adoption process and that you are delighted with your new companion! We appreciate your kind words.
Dicustomer
My cavapoo arrived on schedule 10 weeks old yesterday .Clean and happy and beautiful. We already are in love. ❤️
Reply from PuppySpotDec 14, 2025
We're so happy to hear that your cavapoo arrived safely and has brought you so much joy! Thank you for sharing this wonderful experience with us.
