Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Vicki T.
We had nothing but a positive experience. The communication was outstanding. I highly recommend them.,
Reply from PuppySpotNov 9, 2025
We're happy to hear that you had a positive experience with us! We appreciate you mentioning our outstanding communication and your recommendation.
Jamie G.
Great experience and the breeder was great to work with
Reply from PuppySpotNov 9, 2025
We're glad you enjoyed your experience and that the breeder was great. Thanks for your positive feedback; it means a lot to us.
Raymond B.
I purchased a puppy and was told delivery (yes we opted for door to door delivery) would be 2 to 3 weeks. We received notice as promised that delivery would be in 2 weeks. I called and said that we were out of town that week and asked for a one week delay ( so on the third week of the two to three weeks promised) I was told that there would be an additional upcharge of $200.00. I believe this to be unreasonable as it is was within the 2 to 3 weeks time frame I was originally quoted. Never once was an up charge mentioned. I was then told that there was no deliveries that third week ( first week I was available). And therefore be an additional $200.00 up charge because they were not available to deliver, so $400.00 in total. I have every reason to believe the puppy will be wonderful. Just feel the delivery is a rip off so watch out!!!! Ray bower
Reply from PuppySpotNov 10, 2025
We appreciate your feedback and the opportunity to connect directly to discuss your experience. We understand your frustration regarding the delivery timing and fees, and we’re glad we were able to work together toward a resolution. We look forward to your puppy’s safe arrival and hope they bring endless happiness to your home.
Salvatore L.
I am thrilled to be a dad once again. My boys, a Shiba Inu pike and a Pomeranian named Ichabod. I was very happy with the service Puppy spot provided. They listened to what I was looking for and they matched me with pike and then I found Ichabod that I had to have. We are outside right now enjoying the beautiful and sunny Saturday in my backyard. I would tell friends about Puppy Spot and I would definitely purchase from them again!
Reply from PuppySpotNov 9, 2025
We're so happy to hear about Pike and Ichabod! It's wonderful knowing we could help you find the perfect companions. We appreciate you sharing your positive experience and would be glad to assist you again in the future.
Steve L.
The puppy is adorable however he arrived 4hrs later than expected He has worms and guardia and needs medication as a result of fecal exam . This came from Breeder as i took him to the vet the morning after he arrived
Reply from PuppySpotNov 10, 2025
Thank you for your feedback. We’re glad to hear that your puppy is adorable! We do apologize for the delayed arrival and for the health concerns you experienced. Please know that we already have a claim open under our Health Commitment regarding this matter and our team is actively reviewing it. We appreciate you sharing these details, as it helps us ensure every puppy receives proper care and support. If you have any additional information to provide, please reply to your claim or contact our team directly.
Beth Thorley P.
This is our second experience with PuppySpot. We were lucky enough to adopt Panzer (f.k.a. Cameron) almost 13 years ago, and he has been such a blessing. When we recently lost our 15 y.o. dog, we went back to PuppySpot and found Max, now known as Rebel. He had been in his forever home since 11/6 and we are very much in love with him. We feel so fortunate to have found Panzer, and now Rebel through this company. Thank you!
Reply from PuppySpotNov 9, 2025
We're so happy to hear that you found both Panzer and Rebel through us! Knowing they've brought so much love into your life is wonderful. Thank you for choosing us again; we appreciate your trust.
Denise A.
There was a small lack of communication after payment was processed, but all in all our experience was really good. Everyone was very pleasant and kind to talk too.
Reply from PuppySpotNov 9, 2025
We appreciate your feedback and are glad you had a good experience. We'll address the communication issue to ensure smoother interactions going forward. Thanks for your time!
Randy L.
PuppySpot provided a great experience from start to delivery. The entire process was smooth, and their support team was outstanding in handling my reimbursement quickly and professionally. Highly recommend!
Reply from PuppySpotNov 9, 2025
We're happy that you found the entire process smooth, from the beginning to the delivery. We appreciate your recommendation and are glad our support team professionally handled your reimbursement.
