Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
VALERIE M.
Gina was great at what she does she went everything from start to finish she was amazing
Reply from PuppySpotSep 4, 2025
We're happy to hear that you had such a wonderful experience. We appreciate you taking the time to leave us this amazing feedback.
Roslyn
The only thing that we didn't like is that both Anthony and Victor are afraid to come near us and Anthony has been with us for over a week. Other than that they are both eating and drinking just fine,
Reply from PuppySpotSep 8, 2025
Thank you for sharing your experience. We’re happy to hear Anthony and Victor are eating and drinking well. We’ve tried reaching out to connect and would love the opportunity to discuss their adjustment further — please don’t hesitate to return our call or email.
K. S.
It was a great experience and we are so happy with our puppy. Puppyspot was very helpful with information and answered all our questions. The puppy we got is amazing!
Reply from PuppySpotSep 4, 2025
We're happy to hear that you had a great experience and are so happy with your amazing puppy! We're glad our information was helpful and answered all your questions.
William D.
Beautiful dog, staff, and drivers. Completely satisfied.
Reply from PuppySpotSep 4, 2025
We're glad you're completely satisfied with our dogs, staff, and drivers. Thank you for your positive feedback; it means a lot to us.
Jerry H.
From the purchase to receiveing Jett was a complete pleasure and very good experience
Reply from PuppySpotSep 4, 2025
We're glad you had a wonderful experience. It's great to know the purchase and receiving process was a complete pleasure for you.
PuppySpot C.
This review is for Puppy Spot and the breeder who sold us the dog. First, this dog was purchased at 8 weeks old and did not show up to our home until 13 weeks old. An earlier, in-person pickup was denied. Second, the puppy had fleas all over. Third, the puppy was transported in a crate it could not leave for three days. The transporter told us it had not left the small crate in the van for three straight days. Fourth, the puppy arrived completely not potty trained and has had tremendous challenges becoming potty trained due to its upbringing. The poor dog drinks its own pee when in its crate and pees on the floor regularly despite us taking it to go outside every hour. While this little dog is adorable and has the visual traits we were searching for, all buyers should beware of the puppyspot puppy mill breeder traits that may come with the puppy.
Reply from PuppySpotSep 8, 2025
Thank you for sharing your feedback. We’re truly sorry to hear about your concerns with your puppy’s experience, as this is never the standard we aim to provide. Our team has reached out but has not yet been able to connect with you directly. Please know we take these matters very seriously, and we’d like the opportunity to review your account in detail and address your concerns. When you’re available, we encourage you to return our call or email so we can work with you further.
Michael L.
We love Finn (was Gavin). He is exactly what we wanted. He gets his check up on the 15th. The only draw back it took too long to get him. I would look into shorting the time to deliver the animal.
Reply from PuppySpotSep 2, 2025
We're happy Finn is a great fit! We appreciate your feedback regarding the delivery time and will explore ways to improve the process. Thanks for your review!
Jackie
I was quite unsure about taking a dog, but Puppydog explained everything and the process was smooth. They sent an essential package and a training package. Both were helpful. The transportation of Angel was smooth too as she was not stressed and the drivers were friendly and very professional. Thank you Puppy dog.
Reply from PuppySpotSep 1, 2025
We're happy to hear that we helped ease your concerns about getting a dog. We're glad the information, essential and training packages were helpful. It's great to know Angel's transportation was smooth and the drivers were professional. Thank you for your feedback.
