Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Brad G.
Great communication. Very nice to deal with. The puppy was fantastic. Great breeder.
Reply from PuppySpotSep 6, 2026
We're so happy to hear that you had great communication and that your puppy was fantastic! Thank you for your wonderful feedback.
Dillon F.
I was happy with the process and my new pup whose name was Peter but is now Nic. He is great. However I do have to say that the amount of money that I spent on him alone , and the fact that puppy spot tried effortlessly to get me to spend more money on items , services, etc was a bit overwhelming and bothered me because of how many phone calls and emails were sent and made to me for that particular reason. Other than that I was very happy with the way things went. Thanks for our brief encounter and for Nic.
Reply from PuppySpotSep 8, 2026
Thank you for sharing your feedback. We’re so glad Nic is doing well and that you were happy with the overall process. We appreciate your comments regarding the additional calls and emails and understand how that may have felt overwhelming. We’ve attempted to reach you to discuss your experience but haven’t been able to connect. Please contact our team at 866-306-6064 so we can speak with you directly.
Pattie C.
Communication & quick responses to concerns.
Reply from PuppySpotSep 6, 2026
We're happy to hear that our communication and quick responses met your expectations. We appreciate your positive feedback.
Ted P.
Drivers took great care of my new puppy. Friendly and courteous.
Reply from PuppySpotSep 6, 2026
We are so happy to hear that our drivers took such great care of your new puppy. Thank you for your kind words; we truly appreciate it.
Leslie H.
A+++ service and a beautiful pup to boot.
Reply from PuppySpotSep 8, 2026
Thank you for sharing your feedback. We’re sorry for the confusion regarding the crate included with your transportation service. We appreciate the opportunity to have spoken with you and resolved your concerns. Thank you for allowing us to make things right.
Debbie
Great communication and very nice gentleman which delivered Royn (Sorbet). Royn arrived clean and groomed. Very energetic and took to his kennel without complaining. I couldnt be happier with my little cockapoo Royn. Totally in love. Thank you
Reply from PuppySpotSep 6, 2026
We're absolutely delighted to hear how happy you are with your new cockapoo! It's wonderful that the delivery went smoothly and that your pup arrived clean, groomed, and full of energy. We're so glad you're totally in love!
James L.
Delivery guys were great. Maxie was in great condition and smelled great. Clean operation
Reply from PuppySpotSep 6, 2026
We're so happy to hear that the delivery experience was great and that Maxie arrived in wonderful condition, smelling fresh. Thank you for recognizing our clean operation!
Jenn
Our experience with PuppySpot was excellent from start to finish. I had so many questions, and Tony was very thoughtful and patient in answering all of them. Once we decided on a puppy, the communication from PuppySpot was timely and very helpful. Our puppy is absolutely perfect and we are so happy with him!
Reply from PuppySpotSep 5, 2026
We're so happy to hear that your experience with us was excellent from start to finish! It's wonderful that our team was thoughtful and patient in answering all your questions. We're thrilled that communication was timely and helpful, and that your new puppy is absolutely perfect!
