PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot reviews

7,460 approved reviews, newest moderated first

Heidi S.
Mar 9, 2025
Five star experience !
Five star experience !
Reply from PuppySpotMar 9, 2025
We’re thrilled to hear that you had a 5 star experience with our service. We truly appreciate your feedback and look forward to serving you again in the future.
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Davit G.
Mar 9, 2025
Great and fast service !
Great and fast service !
Reply from PuppySpotMar 9, 2025
We appreciate your kind words and are thrilled to hear you had a positive experience with our service.
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Edgar Z.
Mar 9, 2025
When buying a puppy the service is…
When buying a puppy the service is amazing and the process is really great and people are very attentive. Calls are returned and messages because they want you to buy the puppy. However once the puppy arrived I called for help on something that was needed for paperwork purposes even sent a email. Until this moment in time I have not received any information on what I asked for, hence they only care about selling the puppy's and whatever happens to them after it is the new owners problem.
Reply from PuppySpotMar 9, 2025
We understand your frustration with the lack of response to your request for paperwork assistance. We strive to provide excellent customer service throughout the entire puppy adoption process, and we apologize that your experience fell short of our standards. We value your feedback and will use it to improve our communication and support for our customers.
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Deysi E.
Mar 8, 2025
Muy amables en el trato
Muy amables en el trato, muy responsables y puntuales!
Reply from PuppySpotMar 8, 2025
Muchísimas gracias!
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Debra M.
Mar 7, 2025
It was a smooth transition with plenty…
It was a smooth transition with plenty of communication with puppy updates and arrival time.
Reply from PuppySpotMar 7, 2025
We appreciate your feedback! We're happy to hear that you had a positive experience with our communication and the arrival of your puppy.
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Dave W.
Mar 6, 2025
Our puppy had ear mites
Our puppy had ear mites. Hard to believe that had she actually been taken to a Vet, that they missed that
Reply from PuppySpotMar 7, 2025
We understand your concern about your puppy's ear mites. We appreciate you bringing this to our attention and a Puppy Care Specialist will be reaching out to you shortly.
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Susan M.
Mar 6, 2025
Love my puppy
Love my puppy. The process was amazing and the breeder was reputable and respectable regarding the puppies. The staff was very helpful.
Reply from PuppySpotMar 6, 2025
We're so happy to hear you had a positive experience! We strive to provide the best possible care for our puppies and appreciate your kind words about our staff. Thank you for choosing us!
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Karen G.
Mar 5, 2025
Follow-up to previous bad experience
Follow-up to previous bad experience. Puppyspot rep contacted me with news of partial vet invoice reimbursement for puppy health problems present upon delivery. Very professionally handled in the end and i am satisfied with resolution.
Reply from PuppySpotMar 5, 2025
We appreciate you taking the time to share your feedback. We're glad to hear that you're satisfied with the resolution regarding the puppy's health issues. We strive to provide the best possible experience for our customers.
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