Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Judith D.
Very honest and informative- trustworthy. Kept me informed as to what was going on with Ernie.
Reply from PuppySpotFeb 11, 2025
We appreciate your kind words. We strive to provide clear and honest communication, and we're glad you found our service trustworthy.
JOHN S.
Ease of transaction.
Reply from PuppySpotFeb 10, 2025
We are glad to hear this was a smooth process. Congratulations once more on your new family member!
michele M.
Total communication And they really showed they cared😊
Reply from PuppySpotFeb 9, 2025
We're so happy to hear that you felt heard and cared for during your experience. Your feedback means a lot to us.
Karen H.
PuppySpot was very helpful, prompted and caring. I would give them a 5 STAR. Plus, I know if I have any questions, they are a mini-second away.
Reply from PuppySpotFeb 9, 2025
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide exceptional customer service and are glad that you found our team helpful, responsive, and caring.
Judy H.
I received my puppy on time, she was clean and in good health.
Reply from PuppySpotFeb 9, 2025
We're so happy to hear you had a positive experience and that your new puppy is doing well. Thank you for sharing your feedback!
Victor R.
Upon arrival our dog had fleas! The transport process was concerning since she was in the back of a van with other dogs during transport. I contacted the breeder directly and she said no fleas were present when LOLA was released to Puppy Spot but when we received her she had fleas. We are still trying to get rid of them and we’re not happy about it. This is our first pet and our home is CLEAN but now we have to take steps to ensure we all live in a flea free environment. In addition, she was delivered to us with about 20% of her body shaved. It looks strange and when questioned puppy spot said she had too many knots to take out in that section so they just shaved her! That’s not cool and it’s not normal, right? Seems lazy to me!
Reply from PuppySpotFeb 8, 2025
We understand your frustration and disappointment with the situation. It's never ideal to encounter unexpected issues upon receiving a new pet. We appreciate you bringing this to our attention and will share your feedback with the appropriate teams.
Joeseph M S.
Sarah was great. Helpful, professional , and extremely friendly.
Reply from PuppySpotFeb 8, 2025
We're so glad to hear you had a positive experience. We appreciate your kind words about Sarah!
Tori H.
Ryan and Richard kept me up to date on when they would arrive and even let me know that they would arrive earlier than expected. They made sure to give my new puppy a dry shampoo so that he was smelling good and answered all of the questions I had. They were both extremely friendly and very warm welcoming. I would highly recommend puppy spot and I’ll definitely be using them again when I plan on getting another addition to the family. My new Goldendoodle puppy is absolutely perfect!!
Reply from PuppySpotFeb 8, 2025
We are so happy to hear you had a positive experience with us and that you are enjoying your new puppy! We strive to provide our customers with the best possible experience and we are grateful for your kind words. We are thrilled that you found our delivery team to be helpful and friendly. Thank you for choosing us and for sharing your experience.
