Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Kelly W.
PuppySpot…I LOVE THEM! Great experience! I would definitely use them again if I ever want another fur baby!
Reply from PuppySpotAug 24, 2026
We are so thrilled to hear about your wonderful experience finding your new furry family member! It's fantastic to know you'd choose us again.
Tina M.
The gentlemen who delivered her were OUTSTANDING, when we received our new baby "CAMI!" Such a little bundle of precious joy!! She will bring so much love to our family! A wonderful experience. HIGHLY RECOMMEND!! Thank you puppyspot!!
Reply from PuppySpotAug 24, 2026
We are so thrilled to hear that the delivery of your new baby Cami was an outstanding experience! It's wonderful to know she's a precious bundle of joy who will bring so much love to your family. Thank you for your high recommendation!
Kerri P.
I was very nervous about this process but everyone from the puppyspot staff to the delivery guys were amazing. The communication was great updating me through the entire process...My fur baby arrived safe and well cared for...I couldn't be happier!
Reply from PuppySpotAug 24, 2026
We're so glad to hear that your experience, from our staff to the delivery, was amazing and that you felt well-informed throughout the process. It's wonderful that your new furry family member arrived safely and well cared for!
Eva C.
Wonderful service, Excellent communication and on time delivery.
Reply from PuppySpotAug 24, 2026
Thank you for your wonderful feedback! We are so pleased to hear that you experienced excellent service, communication, and on-time delivery.
Nancy
Communication. Payment options. Transport was terrific. Our Pet is healthy and energetic, and just exactly what we had hoped for.
Reply from PuppySpotAug 24, 2026
We are delighted to hear that your pet is healthy and energetic, and that our communication, payment options, and transport met your expectations. We appreciate your kind words!
Courtney M.
100% pleased with our new puppy as well as delivery service and medical communication. Not pleased at all with 3 kits of materials we were sold to use with Baxter. None of kits had any guide as to what was in them or how they might be used. I called customer service and was told they would email information but they never did. We have ended up throwing about half the items away and feel we wasted close to $400.
Reply from PuppySpotAug 25, 2026
Thank you for sharing your feedback. We’re glad you were pleased with Baxter, his delivery, and the medical communication. We appreciate the opportunity to have connected with you and assist with your concerns regarding the additional kits.
Rhona W.
the transportation was excellent. William was my go to person. everything was organized and confirmed.
Reply from PuppySpotAug 23, 2026
We're so happy to hear your transportation was excellent and well-organized. We appreciate your kind words!
Linda G.
This was my second puppy purchase in 1 year. This puppy Zoey I purchased for my daughter and granddaughter. I was expecting the same amazing process as when I purchased my puppy but this time I was disappointed in the handling of the delivery situation. I received a call from a woman who was not very friendly when there was a delivery problem. I’m disappointed with how she treated me. I must really applaud the delivery drivers, Dallas and Dacvid, who went above and beyond to make our puppy delivery wonderful. Dallas snd David from the Delivery Service are real assets to their company. They deserve 10 stars each!!!
Reply from PuppySpotAug 23, 2026
Thank you for sharing your feedback and for choosing PuppySpot again to welcome Zoey into your family. We understand your concerns regarding the communication surrounding her delivery, and we’re glad to hear that Dallas and David helped make the final delivery experience a positive one. Our team has attempted to reach you and would welcome the opportunity to connect directly to better understand your experience; please feel free to contact us at your convenience—we’re here to help. We’re here if you need anything as Zoey settles into her new home.
