Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Kellie N.
Was a great experience! Everything went smoothly. Great communication from start to finish.
Reply from PuppySpotNov 7, 2024
We're thrilled to hear you had a great experience! We appreciate your kind words about our communication.
Max
Perfect from beginning to end. Staff is boknowledge xl
Reply from PuppySpotNov 7, 2024
We're thrilled to hear you had a positive experience! We appreciate your kind words about our staff.
Chris Y.
Joey and Roy did a phenomenal job transporting and caring for our new puppy! They were very friendly and communicative the entire time and ensured her safe delivery.
Reply from PuppySpotNov 7, 2024
We're thrilled to hear that you had a positive experience with our team. We strive to provide exceptional service and are glad to know that you felt your puppy was well cared for and loved. Thank you for choosing us for your special delivery.
Judson S.
We lost our pets from age last year and were not sure about getting another pet until we recently looked on your website and we’re interested in the Cavapoo breed. We are really pleased with Martha our new puppy. She’s very cute and we just got her today - the Drivers, who brought her were very informative and polite - there names were Nathan and Gary
Reply from PuppySpotNov 7, 2024
We are so happy to hear that you found a new furry friend in Martha! It's wonderful that you were able to find a companion who brings you joy after the loss of your previous pets. We're glad Nathan and Gary were able to provide you with the information you needed and that they were polite and helpful. We wish you and Martha many happy years together.
Debbie K.
1. When I received Landon, his legs and feet had feces on them. The transporters had dusted him with baby powder, but Landon was still filthy. Added to the stress of a very long transport, Landon needed a bath ASAP. 2. I was told before I received Landon that his vaccinations would be up to date. That was not the case. Landon was missing his Parvo and Bordatella vaccinations. My vet personally checked with the breeder's vet and Landon's vaccinations were not up to date at all. So now I am having to pay extra for vet visits and vaccinations that I already paid for in the initial payment. I think some refund for this is required.
Reply from PuppySpotNov 7, 2024
Thank you for sharing your concerns about Landon’s arrival and his vaccination status. We’re disappointed to hear that he arrived in less-than-ideal condition after a long transport and that his vaccinations were not up to date as promised. This is not the experience we strive to provide, and we understand the additional expenses you’re now facing for his care. We’ll be reviewing this matter with the breeder and transport team to understand where the process fell short. A member of our team will reach out to discuss a possible reimbursement for the extra costs you’ve incurred. Thank you for bringing this to our attention, and we’re here to support you and Landon moving forward.
Amber
Never thought I’d be so excited about having a puppy but after purchasing our first home we decided it would be good for the kids to have a pet. Puppyspot made it so easy with answering all questions and helping us through the process. The pet transport gentlemen were so kind and knowledgeable and delivered my puppy with no issues. I 100% recommend Puppyspot.
Reply from PuppySpotNov 7, 2024
We are so happy to hear that you had a positive experience with us and that you are enjoying your new puppy! We strive to make the process of finding and bringing home a new puppy as smooth and enjoyable as possible. We are glad that you found our communication and transport services helpful and reassuring. Thank you for your kind words.
Dawn
Puppy Spot was great throughout the whole process of choosing my puppy, arranging for my puppy to be transported to me, and providing everything I needed for when my puppy arrived. Lisa even sent me photos of my puppy's parents. There were so many puppies to choose from and Lisa was great about talking to me about each puppy I was considering until I was able to choose my puppy. Such a great experience.
Reply from PuppySpotNov 6, 2024
We are so happy to hear you had a positive experience with us! We strive to make the process of choosing a puppy as enjoyable as possible. We are glad you found the perfect puppy for you and that you were able to connect with Lisa. Thank you for your kind words!
Kathi Gaddy V.
From the first contact with Gina G to the delivery from Premier Pet Transport (Dalton and Beau) our experience was great. Our Puppy Daisy (aka Adeline) is absolutely perfect! I would certainly recommend PuppySpot to anyone wanting a pure bred puppy.
Reply from PuppySpotNov 6, 2024
We are so happy to hear you had a positive experience with us! It's wonderful to know you were pleased with the process and that you found your perfect pup. We strive to make the process of finding your new furry family member as smooth and enjoyable as possible. We are thrilled you are happy with your new addition and wish you many happy years together.
