Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
June
I enjoyed talking with Puppy Spot Representatives they were very helpful and understanding.They gave me the assurance that this was legitimate. I have heard of others being scammed. All I wanted was to have a forever friend to share my Life after losing my 14 year old Pekingese 7 months prior!
Christine S.
The PuppySpot is a great concept. I loved the website where I was able to filter down to just the right puppy type, gender, age range and color. Each puppy page had 4 photos and a video and were updated every three weeks. From the initial call with the sales team -- in my case it was Andres -- to the management team support, everything was handled very professionally and courteously. Everything was explained as the timeline unfolded, and the logistics for transport were taken care of by the PuppySpot team. Our puppy arrived in great shape at our closest airport. The crate was ours to keep and all of his papers were securely attached. The pup was very happy and didn't seem stressed at all by the flight. He's been a gift and a joy to us since we picked him up. The only suggestion I would like to make is that the new puppy family should be able to have a direct dialogue with the breeder so that they may ask some questions. Perhaps an electronic method, such as email, could be allowed in the future. The question I would have like to know ahead of the pick up, is what commands was our puppy was already used to, so that we could continue with those same commands right at time of meeting him. I highly recommend the PuppySpot.
T. J.
Great customer service, friendly and knowledgeable. The customer service guy, David, was so wonderful trying to help me acquire my puppy. He called me back after clearing up an availability issue. It was as he said, he'll call ke back in 30 with an answer...I think he resolved it in 20.
Kris T.
From the first moment of choosing our puppy all the way through delivery everything has been great! The customer service is wonderful! Definitely recommend puppyspot!
Deborah O.
I love the fact, my puppy was there early like me, thank you so much! Oh, by the way, the drivers were very nice.
Susan M.
I was skeptical because there are so many scams selling puppies out there but I am pleased to tell you this is not a scam. I received great customer service all the way and everything was as they said it would be. The transport drivers were very friendly, they arrived early, and the puppy seemed to really like them so they must have been good to him. He also smelled very nice when I received him. Thank you guys so much!!!
Kate
Puppyspot kept us informed every step of the way. There were no hidden or unexpected fees added like we had with the last puppy company we went through. Puppyspot made this a very positive experience for us.
Judith F.
I was completely appreciative of the fine service that the company and drivers gave me. The people at PuppySpot were so attentive and caring. They gave me full support.I thank you all for your help.
