Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Joy R.
I was so impressed with the professionalism and communication from everyone. I received text, emails and phone calls explaining the whole process. The PuppySpot gives you many tools to make your experience a positive one. I have recommended to many of my friends.
John L.
Overall it was a good experience and I recommend their services. The only problem we encountered was their lack of communication with the owner. We drove an entire day just to turn around and come home without the puppy because PuppySpot did not know that the puppy had not yet been to the vet for her final visit. We had to return the next week for the puppy. It was quite expensive. Otherwise I think they do a great job.
Kim W.
Everyone was very nice and helpful, especially Barb, the lady that traveled with our puppy. She kept in touch and sent pictures. She made me feel very comfortable that our puppy was not alone and cared for in her travels to us.
Biggie’s new F.
We are so happy with Sawyer aka “Biggie”. He’s the sweetest pup and so happy!
Christopher T.
Communication is horrible and once the bill is paid if any issues arise during delivery of the pup there answer conflicts as far as delivery and paperwork that’s already been paid for. Please stay adamant with this company. I paid $710 for delivery to my home only to drive 2 1/2 hour to meet for delivery. Where is the compensation in that. No one explained that part till after payment was made in full. So be prepared
Deanna
Puppy Spot was a little vague about things in the beginning but they became very helpful. Sometimes it seems there was a lack of communication between the breeder and them. I also would have liked not having to drive so far to pick my pet up. However, Buster and I are together and he will time to get used to his new surroundings.
Ann P.
PuppySpot has a very complex, but easy to understand "system" for acquiring a puppy. I have quite a bit of business experience and was once a business consultant for some very large international companies. It is my sense that PuppySpot is TOO DEPENDENT on technology. It is lacking in the personal interface between functions. And heaven forbid if you need to actually communicate with someone!
SF
Friendly, professional and informative. Promptly keeping us up to date with transportation changes.
