Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Zack C.
Our puppy concierge was Amanda S. and she did such an amazing job of keeping us informed and making this a truly enjoyable process. Our new pup is a great addition to our family and we are very thankful for all of the help.
Anthony / L.
This company is amazing. They were calling us and updating us on our new puppy all the time. The staff was very helpful and responsive when we had questions or concerns. Thank you PuppySpot!
Melissa M.
Such an easy process with wonderful staff!
Brian D.
My experience with puppyspot was a great one. I purchased my puppy on an impulse buy without researching the company. They took my money and told me I wouldn't hear from them for a couple of weeks while they set up all the travel arrangements. Two weeks went by and indidnt hear from anyone. I thought i got scammed, the very next morning I received all the details on delivery, puppyspot came thru. I'm so excited to start this new journey with my 12 week old boxer. He's amazing and I highly recommend puppyspot.
Laurie S.
The best part was the experience wastalking with Patricia in Customer Service. She went out of her way to go into deep detailed explanations in answering my questions. Emails weren't as speedy or in details.
PITTMAN
Customer service was excellent when they wanted to sell my husband and I a puppy. The representatives were responsive and in particular "Brenda" answered all of our questions and concerns. Once we purchased our $4,181.00 puppy, zero support was provided! On the website, the company indicated that the puppy we purchased was on a Royal Canin (dry) diet and we should follow suit. In the meantime, Puppy Spot promised to provide us with aforementioned dog food, complimentary as a "starter." The food provided was NOT Royal Canin and the representative "Brenda" who was in contact to make the sale was no longer returning text messages or phone calls. Lastly, Puppy Spot promotes a "commitment to health." However, after only 7days with my new puppy and a veterinarian visit, it was discovered that my $4,181.00 puppy was filled with parasites and required medication. Several calls were made to Puppy Spot followed by an email detailing the diagnosis and bill provided by our veterinarian. No response was provided! We are extremely disappointed with Puppy Spot and will no longer do business with them. Complete buyers remorse and will take our business elsewhere in the near-term. WE PLAN TO SPREAD THE WORD TO ALL FAMILY AND FRIENDS.
Robin L.
Helpful quality
Rick A.
The puppy is a great little beagle. Wonderful puppy I love. A couple of things less than perfect. 1 I got 3 ticks off the little guy. 2. The rabies vac was incomplete the manufacture's code was missing. Invalidating the vac. 3. A form for interstate exam (I was told should be filled out) was not with him. But he arrived on schedule and in great shape. I love the little guy.
