Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Pamela C.
My experience was great. They delivered my puppy on time and were very friendly. Would advise anyone to use them. They stayed in contact with me during the time the delivery time was scheduled and time of delivery. Great company.
TIMOTHY L.
We welcomed our new puppy home last week. She is Perfect on all levels. Fun, Healthy and Smart. Acquiring a puppy is an emotional experience. I did call PuppySpot 4 times after we committed. Truly minor concerns but each time we were greeted with enthusiasm, quick resolve and kind supportive information. We are extremely happy with PuppySpot and their Team. We are very grateful for such a rewarding experience. PuppySpot gets our highest approval and appreciation.
Prudence S.
Initial communication was excellent. Then, it slacked off after payment was made. I had to reach out for status changes. That wasn't a good experience. The dog arrived on time and was ready to come home.
Albert B.
Great company very helpful
Frank & Carla S.
Thank you PUPPY SPOT & PREMIER PET TRANSPORT the whole process on finding our FUR BABY was just very easy. Puppy spot was very informative the whole process and the two gentleman from Premier were very nice, friendly, and extremely caring of all the dogs they were transporting. It was a PLEASURE! Thank you again Frank & Carla & BACI
William M.
I fell in love at first sight when I saw the pictures and video of my new puppy, she's more beautiful in real life, yes, we are in Love!
Cassie
I am very upset after my experience with Ashley. I asked for a new video of a puppy I was really interested in and she refused to get me one. I tried explaining to her that this was a very important decision to make based on pictures and videos that have been up for a week to a couple weeks, but she did not want to help me at all. I then asked if I could speak to someone else and she said this was the company’s “protocol” and suggested I go somewhere else. Very strange that I couldn’t just get an updated video of the dog, it shouldn’t be a problem.
Rae Lyn G.
The interactions with Puppy Spot staff were great! When we picked up our puppy she smelled of urine and feces that was stuck to her fur. The familiar “puppy breath” wasn’t present until several days of regular water/food and bathing her. She appears to be a healthy puppy but based on the condition we received her, I’m afraid she was not tended to properly.
