Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Melanie
Couldn’t recommend more. I did have to reach out to find out travel details and update pick up info but everything was handled and communicated well. This lil angel is next level adorable and I am thankful for my puppy Concierge in helping me select him. Thank you team puppy spot from our family to yours.
Veronika N.
Fast and always helpful to answer all questions we had. Merry Christmas from the new family of Drew and Easton aka Dreamie
Alana B.
I had a good experience with puppy spot. We purchased our Yorkie at 6 weeks old, he was only one pound so we waited 6 weeks until he was large enough to come home. He is now home, super sweet and loving with a clean bill of health. The process was easy and seamless.
Exotic Modz H.
Only 2 negatives were the few weeks i had to get the puppy and the long distance drive to go get him but other then that im pleased with the puppy, the experience, the website and the people that helped and guided me through the process.
LJ H.
Refused to reveal dog breeders name or location. This restricts a buyer's ability to avoid dog mills. AND they will not let you review a seller, so that a dog mill can be taken off the site. Seems they are working for the mills and not for the buyers.
Valued Gaia M.
When I called with a problem regarding my puppy, and requesting them to honor their healthy puppy guarantee, I received resistance, and the customer service person was not helpful and was rude. I would never buy from this company again. I’m reporting them to the appropriate agencies.
John
Things started well, but it became difficult to get in touch with them and get responses. After we paid for their Chaperone service to fly with our new puppy in the passenger area, that suddenly was cancelled. I do understand the reason was problems with the airlines. However, on our own we reserved a seat for the puppy in the cabin with us using Alaska Air's "Cabin Seat Program", plus an extra $100. Admittedly, we had to explain this program to our gate agent who had never heard of it, but once she looked it up everything worked fine. This should be an option for PuppySpot's Chaperone Service!
Elizabeth F.
My baby is home! Thank you puppy spot for all the details of every process to bringing home our sweet baby girl 💕🐶💕
