Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Duane W.
The best part of my experience was receiving my puppy and everything became great. Everything was explained in detail with kindness and professionalism. My new puppy was received in great condition from American Airlines. We are so pleased with her. Thank you
David P.
Communication was great, puppy is fabulous!
Debra B.
Thank you for a beautiful playful puppy that was delivered with care! Communication was so important and Puppy Spot kept me updated and involved the entire process. Highly recommend!! Thank you again for my bundle of joy!
Pam Z.
If feel there was some miscommunication about transport with initial purchase conversation, which led to some disappointment on my part. After speaking to a senior puppy manager problems were completely rectified and our new puppy arrived safe and sound❤️
Linda T.
The staff was very helpful with any and all questions I asked, send me helpful information on care and updates every step of getting my puppy home safely. A Wonderful agency and people to work with..
Jacob S.
First interaction over the phone with Basha was great, after that I try calling her to follow up some concerns and never received a reply. Communication can build trust.
Krista
Very disappointed with this company. The puppy was presented to me with feces crusted paws. I bathed him twice due to how dirty he was. Day 4 of being with us was his first vet visit. Discovered he came to us with an ear infection, an unknown golf ball size lump on his head, and two intestinal parasites, giardia and cryptosporidium. Now he is on multiple medications and I am worried about the health of my family since his paws were covered in parasitic feces!! He was also sent without some of his health forms, and the wrong food. We will not be recommending this company after our experience!
Dog M.
The salesperson told us that both parents of the puppy we were looking at were therapy dogs. It was a big reason for choosing her. There was no possible contact with breeders before pickup, and at pickup the breeder had no idea what we were talking about; they said the parents are not therapy dogs. Puppyspot never responded to my follow up question about it. Also, Simply scheduling a meetup takes 5-7 days, so the puppy’s another week older by the time you get them. We traveled 1,000+ miles for pickup and it took too long to schedule (flights sold out while we waited for a response and called every day).
