Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Craig M C.
I had a great experience with Puppy Spot. From beginning to end they were honest and took great care in processing my order for a wonderful puppy. Customer service was great as well. I will highly recommend them to my friends. Thank you, Puppy Spot.
Jennifer D.
Had a horrific experience and would not recommend. We originally adopted one puppy, told them we were traveling and couldn’t take the dog before a certain date. Well they scheduled delivery of the dog during our unavailable dates. Got called while away on the unavailable date that the puppy now wasn’t weaning from mom and they recommend we look at another dog as she won’t be available for “weeks”. To say my children were devastated was an understatement. We found a different dog. Fast forward to week of delivery. Given travel arrangements and puppy was coming in 9/8. Spoke with PuppySpot several times to confirm process and times. Well Thursday 9/7, I’m checking the travel plans and it says the puppy has flow to first destination. How? The puppy was supposed to fly 9/8. Contacted by PuppySpot and was told that the puppy is staying in Charlotte as the temperature at our location is above the threshold. They promised me the puppy is coming 9/8 and not to worry. I received a call an hour later that the puppy is actually at its home location and I can either go get him or they’ll find him a hotel. I obviously went to get him. But I spent 3 hours back and forth on the phone while at work (I’m a nursing supervisor and it impacted my day) and then had to find coverage to go get puppy. It was beyond upsetting and stressful. Complete miscommunication and flat out lies. I was supposed to receive a call from a supervisor and never did. Absolutely disgusted with the lack of professionalism or care of our terrible experience. Still waiting for a response.
Karen L.
This time I had no issues at all everything went perfect.
Regina H.
This was my first puppy and I really didn’t know what to expect. Or what to buy to bring him home.( I needed a carrier or something to put him in, a collar and leash, water, something to protect my car seat) I wasn’t told any of that, I needed to know what size he was ( x-small, small, medium), how many times did he eat a day,was he ever in a crate, was he flea dipped or do I need to buy a flea collar right away, He was 5 months old there should have been more info given to me before receiving my puppy. And the paperwork you couldn’t even make out the details. No one uses carbon any more, they could have emailed the information.
Nelson
From the initial phone call to receiving our little baby, everything went smoothly.
Andrew
Pretty solid setup that I trust and enabled our family to get the dog we wanted.
Daniel S.
Puppyspot was very communicative throughout the process. I highly recommend them for anyone purchasing a puppy.
Jeannette B.
The drivers were professional, very prompt and caring about the puppy and you. I would definitely recommend PuppySpot and their transportation A Good Experience Many Thanks
