Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Susan B.
I received my precious girl on my Birthday - January 6, 2020.. She has become the love of my life. Everything went according to PuppySpot, no surprises. It was the easiest thing I have ever done. The only hard part was waiting for her to get here. I am extremely happy and would recommend PuppySpot to all my friends and family
Linda R.
I would strongly recommend you look elsewhere for a puppy. We purchased a puppy through this company in May of 2019. Prior to buying the puppy, we asked to speak to the breeder who assured us they cared for their puppies and seemed trustworthy. The day we received our puppy he was very thin and had a cough. They sent antibiotics with him and instructions, yet nobody bothered to contact us prior to let us know anything was wrong. He ended up having kennel cough and had to be treated with 4 courses of antibiotics. We also chose the puppy, under the impression he was a Mini French Bulldog. We even had the breeder send photos of the parents, which we only received the mothers, who was a French Bulldog. We have since seen major changes in his appearance, which led us to the conclusion that he is not a full French Bulldog, but a pug, French bulldog mix. We love him just the same but paid $6000 dollars for a dog that is not a full breed. We are waiting on tests to conclude this and have several photos of proof. In a nutshell, the Puppy Spot is not a trustworthy company and I would consider another company.
Reply from PuppySpotJan 6, 2021
Linda - We work incredibly hard to provide puppy parents with a transparent, responsible and trusted way to find a furry family member so it's disappointing to receive your feedback. We take the health and well-being of our puppies very seriously which is our health team stayed in constant contact with you when you made us aware of your pup's condition. Additionally, we were shocked to learn you felt your puppy is not purebred and a member of our team has been in constant communication with you to better understand your concerns and see how we can help. Although, we are confident that your new pup is indeed a French Bulldog, it is important to us that you too, are positive that you received the exact puppy you requested. Our service extends well beyond the delivery of your new pup and we're committed to be here for you until your concerns have been resolved.
Susie
We had a couple of problems in the beginning, mostly is communicating. We could not be happier with our pet. Thank you PuppySpot! Susie
TERESA
What a mistake ! Everything went well. I got my puppy. 4 months old. As he grew. We started to notice that he was too big and not at all the french bulldog we asked for. He was mixed!!! Here I am paying thousands. $2100.00 Yes...thousands for a puppy i could have and should have got from the pound. I went over the paperwork and found somehow the paperwork didnt match. I was frauded. I called immediately and sent pictures and got an immediate confirmation that he was not a purebreed Frenchie. They offered to give $ i paid back if i give the dog back. Well by that time he had bonded with is and they coulsnt do anything with him. Months later they offered to give me an appt off the purchase WTH? I had already paid about a grand for a mutt . ( not that i dont love him to pieces anyways) eventually they did drop the financial agreement but not before they gouged me good. NEVER AGAIN. POUND DOG AND MUTTS FOR ME!!!
Julianne e. P.
got the most adoreable puppy with extra super phone consult!
Deborah R.
River is still our girl! Easily housebroken, obeys my husband more so than me. My nickname for her is Stank Booty. She was purchased shortly after losing our 12 yr old Shepherd. When she needs to go potty at 6:30 A.M., she goes to my husband side of the bed and put her paws on the bed and wine (YES).
Jim F.
We love our puppy but it took longer than expected to get fully reimbursed for her Vet bills. Just now got the last $200 of $600 it took to get her healthy. We love our mini golden doodle! Thanks Jeff at Puppy Spot!
Reply from PuppySpotDec 16, 2020
Jim - Thank you for taking the time to share your feedback. Once we learned you were still waiting for your reimbursement, our team quickly reached out to learn more about your situation, see how we could help and is now working closely with you to address your vet bills. We will continue to be at your side throughout your puppy parent journey, so please do not hesitate to let us know if you need anything.
Dina B.
I had a great experience with Puppy Spot. I was skeptical at first, but all of my questions were answered. I was even able to speak with the breeder, which helped with any other questions I had. We were close enough to drive to pick up our puppy. All communications helped make it an easy process from start until the day we picked our puppy up. He was in excellent health and condition when we got him and is an amazingly smart and well mannered little guy! I would recommend and personally use Puppy Spot again
