Reach MobileReviews of reachmobile.com

I had some questions, got them answered. Great service!

I had a live chat with Mihir Makkar. I was having trouble with an error message when I used the Reach app on my phone. Mihir had some good thoughts about how to resolve this, was very helpful and patient with me. Ultimately, he had to pass the issue on to their tech department. In a day or so, they did an update to the app. Mahir let me know to re-install the app and log in. This fixed my issue! I am very appreciative for expediency and attention to my issue. And most happy that they were able to solve the problem!!

Let me say first and foremost that we are loyal Rach Mobile customers. Their service and their product have been exceptional. They have helped us through several difficulties or needs with swift solutions and very good communication and service. Most recently, we were having a rather unique problem with the Reach App on one of our iphones. They solve this unique problem fairly quickly, which was no easy task, I suspect. We have found the staff of REACH MOBILE to be consistently very helpful and able and willing to find solutions to our requests.

Chat was super-responsive. Sheetal was prompt, answered my questions, and helped me with hypotheticals about possible plan use so I could choose the best value.

I opened a chat conversation about the Reach service and ability to port my landline phone number to a mobile device. After the initial confusion about my request which was complicated, the chat was very informative and efficient. Response was immediate, answers concise and all questions answered. This customer service seems to be excellent so far. I am not rating the cell service at this time but will consider that if we decide to proceed with this carrier.

Zakir helped me with my problem in a fast and efficient way.

Very good help for me who isn't a native speaker ! Reactivity and efficiency in one row, It's a very good begining with Reach.

Reetka was quick, efficient, and very helpful. The company overall provides a great service and their international plan is amazing. Thank you.