Excellent
Based on 499 reviews
Reach Mobile4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Reach is a purpose-driven mobile carrier that costs less and cares more. Our affordable wireless plans run on America’s largest, fastest, and most reliable 5G network. Come join other savvy savers who have voted Reach the #1 consumer-rated mobile service on Trustpilot with 4.9/5 stars! • The nation's largest and fastest 5G network • Amazing 24/7 customer support • Save more with Best Fit™ - the plan that pays you back • Get a plan, Give a plan - empower women and students in needDownload the app to sign-up, activate your service, and more... -Manage your plan -View data usage -Purchase data top-ups -Manage autopay and billing -Turn on international roaming and international calling -24/7 chat support Getting started is simple: 1. Select your plan online 2. Get your Welcome Kit in the mail 3. Activate from the convenience of home Can't wait for you to join us!Check Phone CompatibilityView Plans
Reach Mobile (reachmobile.com) has 499 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
499 approved reviews, newest moderated first
Nick D.
I have has trouble finding a phone. I kept being told 5g phones weren't supported, but Kiran let me know my new phone with work (with some features not working) and helped me get the phone swapped)
Reply from Reach MobileJan 31, 2022
Thanks so much for your comment, Nick! Glad to hear you got great help!
MEL
Freeda was fantastic! Very helpful, answered all my questions very quickly, best chat service I've ever experienced. Thank you Freeda!
Reply from Reach MobileJan 25, 2022
That's so great to hear! Our mission is always to provide the best service possible and we are glad you experienced just that. Thanks!
katie
Anita helped me today, she was very nice and she solved my problem quickly. Any business could take a lesson from Reach in customer service!
Reply from Reach MobileJan 25, 2022
Such a great statement! Human help is totally better than bots and we are glad you had a positive experience!
Gail F.
Very helpful and clear in explanations. Courteous and friendly. Thank you
Reply from Reach MobileJan 10, 2022
Thank you, Gail!
Doctor Mohamed H.
One of the best furniture on the market
Reply from Reach MobileDec 28, 2021
Hey Doc., we're a mobile service! :-)
Whitney K.
Reetika helped us with a problem activating our phones on Christmas Eve! Even though it was a live chat, it seemed like we were talking to a person on the phone. Later, she answered a second inquiry about billing. I am impressed with Reach Mobile so far! Thank you, Reetika for helping us have communication and a happier holiday as a result.
Reply from Reach MobileDec 28, 2021
That is so awesome to hear and we are thrilled Reetika was able to make your holiday even brighter! Thank you for joining and we hope you continue to love your Reach service :-) Happy New Year!
Jack
So glad to have found you guys. My wife was speaking with a lady friend a few days ago, and the other woman's connection kept dropping. My wife suggested that she try Reach Mobile. Is there a particular web address or online contact you would suggest to help an 80-year old get started with you?
Reply from Reach MobileDec 21, 2021
Hey Jack -- thank you for your kind words and we appreciate you referring others to Reach! If she is interested, she can sign up at www.reachmobile.com, or she can give us a call at 844-445-3665 and we are more than happy to help her get started!
Rufus M.
Reetika completely solved my problem in record time!
Reply from Reach MobileDec 20, 2021
Awesome to hear! Thanks so much for the review, Rufus!
