Great
Based on 1,324 reviews
RedBox Rx4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Over 1 million consultations have been completed by RedBox Rx provider network. Take back control of your healthcare with RedBox Rx. We are a telehealth provider and online pharmacy that offers transparent, affordable pricing on prescriptions and convenient online doctor consultations on your schedule. Our experienced, licensed providers are passionate about serving patients through telemedicine and provide access to care across more than 30 conditions. Providers specialize in mental health, women's health, men's health, dermatology and primary care. Take control of your health and wellness today with RedBox Rx.
RedBox Rx (redboxrx.com) has 1,324 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
1,324 approved reviews, newest moderated first
Sol P.
This is the only affordable telehealth provider that prescribes minoxodil for women. I used a different one previously, but this is a much better deal and easier to complete the intake.
Reply from RedBox RxJul 22, 2026
Thank you for your kind review Sol, and for giving our services at RedBox Rx a chance! We are happy to help!
Michael P.
My insomnia was effecting my life. Without insurance a primary care provider is too expensive. Red Box RX is saving my health.
Reply from RedBox RxJul 22, 2026
Thank you for your kind review Michael, and we are so happy to hear we could help you through RedBox Rx!
Sertaç K.
Shipping is done by UPS and it is awful. My pills are finished and waiting the new ones for a long time. My health is not good right and I just tracked my delivery, it is delayed. And I when I receive it.
Reply from RedBox RxJul 22, 2026
Thank you for reaching out Sertac. We do offer short-term emergency supplies of certain medications (not all are applicable) in cases like this. Please reach out to our team at either 844-733-2697 or [email protected], and we would be happy to help you.
Jacqueline L.
Getting a new prescription for my eyelashes was quick and easy. The reason I only gave a 4 is because I had a prescription for the 3ml size and all they told me was it was not available. No one ever suggested to me that I could get a prescription for the 5ml size which is obtainable until I went into the refund page for my 3ml order. Generally I'm satisfied with their service
Reply from RedBox RxJul 22, 2026
Thank you for your kind review and for your honest feedback Jacqueline. We do apologize for not getting that information to you right away, but we are happy to hear that you were able to get what you needed!
sanel
Horrible to deal with. Support staff is all in India and barely speaks English and arent allowed to do anything lol. They will force you to fill your prescription with them by simply refusing to transfer it to your pharmacy. They charge 4x what my pharmacy does. Don't waste your time
Reply from RedBox RxJul 21, 2026
Thank you for reaching out Sanel. Please give our pharmacy team a call at 844-733-2697 or email us directly at [email protected], and we would be happy to assist you.
Carrie
So far, my experience has been awesome! Scheduling was quick & easy. Logging in and speaking with a doctor was easy to navigate. The doctor seemed very concerned about my issue, and eager to help. I'm waiting for my medication to arrive so I can finally get a goods night sleep!
Reply from RedBox RxJul 21, 2026
Thank you for kind review Carrie! We are so glad to hear you had such a positive experience with our services. Please do not ever hesitate to reach out to our team at either 844-733-2697 or [email protected] if you ever have any questions or concerns regarding our services.
Danielle
First order was great, but s-l-o-w. I was charged for a "refill" automatically WITHOUT any inquiry as to whether I WANTED more. I don't! I have notified our bank to cancel the charge. INTERSTINGLY, I did not write this "review" today as it states. I complained months ago, and today I was charged $181.50 for this product, again, even after the first problem in January. I have filed a fraud claim with my Credit card - didn't recognize the charge since I thought it had been taken care of the first time I told them. Now, this review shows up today? Something is definitely fishy here.
Reply from RedBox RxJul 21, 2026
We understand your frustration and appreciate you bringing this to our attention Danielle. RedBox Rx is a little different than some other telehealth services. We do not charge a monthly membership fee. You only pay when you receive a product or service. We also offer many different treatment plans, and many of those plans include automatic refills. However, we understand if you would like to choose when you want to refill your medication. One of the many benefits of our services at RedBox Rx is that we give you the control over your refills. You can choose to refill your prescription early, delay your auto-refill, or cancel your auto-refill. To cancel your prescription refills (auto-refills), visit the treatments section of your account and click the button that says, “Stop Automatic Refills.” This will cancel all future refills from automatically being filled and shipped to you. You will receive confirmation via email once you do so. It is the patient's responsibility to manage their treatments and stop any refills they do not wish to receive. Orders that have been processed by our pharmacy cannot be cancelled and refunded. This is why we also send out reminder emails several days prior to your prescription being processed. That way patients have plenty of time to delay or cancel the refill if they do not need it at that time. If you would like to speak to us regarding any lingering questions or concerns you may have, please either give our team a call at 844-733-2697 or email us at [email protected].
andrew D.
Excellent service. Only reason I put 4 is shipping time is way too slow.
Reply from RedBox RxJul 21, 2026
Thank you for your kind review Andrew!
