Great
Based on 1,324 reviews
RedBox Rx4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Over 1 million consultations have been completed by RedBox Rx provider network. Take back control of your healthcare with RedBox Rx. We are a telehealth provider and online pharmacy that offers transparent, affordable pricing on prescriptions and convenient online doctor consultations on your schedule. Our experienced, licensed providers are passionate about serving patients through telemedicine and provide access to care across more than 30 conditions. Providers specialize in mental health, women's health, men's health, dermatology and primary care. Take control of your health and wellness today with RedBox Rx.
RedBox Rx (redboxrx.com) has 1,324 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
1,324 approved reviews, newest moderated first
Arthur T.
The price is Blue Chew they want $236.00 dollars for the same order and charge way to much per pill. The doctor read my health file and approved my meds. Thank s Red box.
Reply from RedBox RxSep 9, 2026
Thank you for your kind review Arthur! We believe each and every patient deserves quality, affordable care with amazing service to go with it!
Clang&Bang
Deceptive billing practices — auto-unfreezes your account and hides the notice in spam Redbox Rx let me "freeze" my account through the app, but the freeze silently expires after 6 months. When it does, they send a notice that an order is coming in 7 days — but it comes from a lookalike email address (spelled "RedBox Rx" instead of their normal sender), so it lands straight in spam and you never see it. Then they charge your card for medication you never asked for. I caught the order before it even shipped and called customer service immediately. The rep (Awall) said he'd "try" to stop the shipment, but when I asked what to do if it arrived anyway, he told me to just take it to a pharmacy or give it to someone else — which is illegal and unsafe advice for a prescription medication. I'd hope that's not official company policy, but it's what I was told, and I asked them to pull the call recording. Despite catching this in advance and being charged for an order I never placed, I've had no luck getting a refund. My Amex was charged without authorization even though I'd deactivated recurring orders months earlier. If you use this service, freeze isn't really a freeze, and you need to manually check your spam folder every few months or you will get charged. Avoid!
Reply from RedBox RxSep 6, 2026
Thank you for reaching out. We are sorry to hear that you were unsatisfied with your experience and appreciate the opportunity to address your concerns. We do our best to provide transparent pricing upfront before any consultation or medication purchase. If your prescribed medication includes refills, they are automatically scheduled based on when the medication is expected to run out for your convenience. We aim to simplify the refill process by allowing you to refill early, pause refills, or order multiple refills directly from your account. It is not so much a permanent "freeze" as it is a temporary pause for a few months. After review, I don't see where you paused the refills of your prescription or requested assistance from our team to do so. In the case of any technical errors occurring, we do send out emails to you several days prior to your prescription filling to give patients plenty of time to delay the refill, or to ask us for assistance in delaying the refill. Unfortunately, once the prescription is processed by our pharmacy, we are unable to stop the shipment, especially if the stop is requested after the prescription has already begun processing. Since the prescription had already been processed, we are unable to issue a refund on the prescription due to our refund and returns policy found on our website. We can assure you that it is NOT company policy to recommend a patient give their prescription medication to another person. While you can bring your unwanted medication to a pharmacy for safe disposal, our policy certainly does NOT recommend giving prescription medication to someone the prescription was not specifically prescribed for. Our team appreciates you bringing this information to our attention, and we will be looking into the incident. If you would like to discuss your concerns further, please reach out to our team at 844-733-2697 or at [email protected]. We are sorry for your experience and appreciate you sharing this information with our team.
Jon H.
Really fast service. Easy to navigate. Decent prices. I just hope the meds work.
Reply from RedBox RxSep 6, 2026
Thank you for your kind review Jon! If the treatment prescribed does not work for you, please feel free to set up a follow up appointment with one of our providers to see if there is another treatment that could work better for you.
tflandro
They are great! They are quick and accurate! They send script quickly!
Reply from RedBox RxSep 4, 2026
Thank you for your kind review of our services at RedBox Rx!
Anne R.
Excellent experience from beginning to end. The consultant/expert was really good and answered questions I had. Shipping was fast. My medicine was packaged good with recipient and printed information enclosed. I'll definitely use your service again. Thank you.
Reply from RedBox RxSep 4, 2026
Thank you for your kind and thoughtful review Anne! We are so pleased to hear about your experience with RedBox Rx, and we look forward to providing you with the quality care and service you deserve each and every time you use our services!
PCrimaldi
Kind and caring provider - fast availability with swift and professional care.
Reply from RedBox RxSep 4, 2026
Thank you for your kind review of our services at RedBox Rx!
Deborah P.
Quick and easy process. Got approved the next day, not even after 24 hours and shipped the next day as well. I love it!
Reply from RedBox RxSep 4, 2026
Thank you for your kind review of our services at RedBox Rx Deborah! We love helping our patients just as much!
RyanKenyon
The mesical professionals are knowledgeable and helpful and delivery is quick. The medications are effective. I'm performing like I did in my 20s again!
Reply from RedBox RxSep 4, 2026
Thank you for your kind review of our services at RedBox Rx Ryan!
