Reliant EnergyReviews of reliant.com

Reply from Reliant EnergyOct 5, 2026

Good morning, DJ Dan. Thank you for your loyalty and for being a valued Reliant customer for so many years! We're delighted to hear that our team has consistently provided the level of service and support you deserve! Helping customers find a plan that fits their needs and budget is one of our top priorities, and we're thrilled that we've been able to do that for you. We truly appreciate your recommendation, that's the most wonderful gift you can give us! Please make sure to take advantage of our Referral Program where you and your referred friend can earn a $50 credit, you'll have more details about this program at https://www.reliant.com/en/residential/customer-care/account-management/customer-referral-program.jsp. We look forward to serving you for many more years to come! Have a great day! - MF / Digital Care

Reply from Reliant EnergyOct 5, 2026

Hello Ann. What an amazing review, thank you so much! We are so pleased to hear that Ruby provided the perfect combination of professionalism, expertise, and genuine care. Knowing that she helped you find a plan that was a great fit and delivered significant savings is exactly the kind of outcome we hope for every customer! Thank you for choosing Reliant and for giving Ruby the recognition she deserves. We will be more than glad to share this fabulous feedback with Ruby and her team, so they can confirm that all of their hard work is highly appreciated! We love to energize you and look forward to serving you for many more years to come! Have a wonderful week ahead! - MF / Digital Care

Reply from Reliant EnergyOct 5, 2026

We're incredibly grateful for your thoughtful review, Carl! It means so much to hear that our team remained dedicated to helping you until everything was taken care of! Providing personalized support and making sure our customers feel heard and valued are priorities we take seriously. Thank you for recognizing our efforts and for trusting Reliant with your energy needs. We look forward to continuing to serve you and taking the best care of your home! Loving regards! - MF / Digital Care

Reply from Reliant EnergyOct 5, 2026

Thank you for this magnificent comment, Diana! We're delighted to know that your experience with Reliant was both helpful and informative! Our team is passionate about providing clear answers, friendly guidance, and exceptional customer care every step of the way. Knowing we made a positive impression means so much to us. Thank you for choosing Reliant and for sharing your experience! Have a beautiful day! - MF / Digital Care

Reply from Reliant EnergyOct 5, 2026

Good morning, Sara. Thank you so much for sharing your experience! Knowing that our Average Billing option helped bring stability and peace of mind during the summer months truly means a lot to us! We understand how important it is to have predictable energy costs, especially when living on a fixed income. We're honored that Reliant was able to help make budgeting easier and reduce the stress of seasonal bill fluctuations. Thank you for your trust, your loyalty, and for allowing us to be your energy provider, we look forward to continue like this for a lot more years to come! Have a wonderful start of the week! - MF / Digital Care

Reply from Reliant EnergyOct 5, 2026

What an incredible compliment, Ramone, thank you so much! At Reliant, we believe great service is about more than just providing energy. It's about being there for our customers, offering solutions when challenges arise, and making every interaction as smooth as possible. We're delighted to know you've experienced that firsthand and that our billing options have helped make things easier for you! Thank you for your loyalty, your confidence in us, and for taking the time to share your experience! We love serving you and look forward to continuing to do so for a long time to come! Enjoy this fabulous week! - MF / Digital Care

Reply from Reliant EnergyOct 5, 2026

Your review says it all, James, and we couldn't be more grateful! Knowing that you can count on Reliant for dependable energy service and outstanding customer support is exactly the experience we strive to create! We're committed to making life a little easier for our customers through reliable service, helpful solutions, and a team that's always ready to assist. Thank you for choosing Reliant and for sharing your experience with us! We will continue giving you the best of us for much longer! Have a great start of the week! - MF / Digital Care

Reply from Reliant EnergyOct 2, 2026

Thank you for your wonderful review, Dianne! We're so pleased to know that Cryston was able to assist you with professionalism, expertise, and genuine attention to your needs! Creating a positive and comfortable experience for our customers is always our goal, and feedback like yours means a lot. We'll make sure Cryston receives your recognition. Thank you for trusting Reliant with your energy needs, and we look forward to serving you for many more years to come! Have a beautiful weekend! - MF / Digital Care