Excellent
Based on 571 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As global citizens, we strive to offer fair prices to the market, understanding that the prices in optometric practices and other retail facilities are often unreasonably high. Replacement Lens Express is committed to providing its customers with the fastest, highest quality lens replacement service on the web.Our optometric lab has been excelling in the industry for over 70 years. It is our commitment to selection, quality and customer service which have helped us to last in this competitive market for so long.Our online ordering system is quick and easy to use, however, we believe that talking to a real person at any time should always be an option. That's why our service personnel are some of the best in the industry, helping customers understand their lens needs in real-time.Explore Replacement Lens Express NOW to learn why so many of our customers are thrilled with their new lenses!
Replacement Lens Express (replacementlensexpress.com) has 571 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
571 approved reviews, newest moderated first
steve F.
Good quality, good responsiveness
Reply from Replacement Lens ExpressSep 21, 2023
Hi Steve, Thank you so much for taking the time to rate your experience with RLE. We are thrilled that you chose to RLE for your new prescription lenses. We hope that to see you again soon, take care. Sincerely, Jennifer
William
My new frames got back to me sooner than expected
Reply from Replacement Lens ExpressSep 18, 2023
Hi William, Thank you so much for leaving us such a wonderful review! We are thrilled to hear that you are happy with our service and products. Thank you again for choosing RLE for your new prescription eyeglass lenses. Sincerely, Jennifer
Sandra A.
It was easy to work the process and my glasses were back to me in really good time.
Reply from Replacement Lens ExpressSep 15, 2023
Hi Sandra, Thank you for such a wonderful review of your experience with RLE. We are thrilled to hear that the ordering process was easy to go through and that your order was filled and returned to you in quickly. We are so happy that you choose RLE for your new prescription lenses! Thank you and we hope you have a wonderful fall. Sincerely, Jennifer
Dmitriy B.
Very knowledgeable and helpful customer service. Excellent selection of RX lenses that are reasonably priced.
Reply from Replacement Lens ExpressSep 6, 2023
Hi Dmitriy, Thank you so much for taking the time to review your experience and lenses. I am thrilled to hear that you love your new prescription eyeglass lenses! Thank you for choosing RLE for your prescription eyewear. I hope you have a wonderful fall season. Sincerely, Jennifer
jade
As always, I am happy with them
Reply from Replacement Lens ExpressSep 1, 2023
Hi Jade, Thank you so much for leaving a 5 star review. I am thrilled to hear that you are happy with your new pair of prescription lenses! We look forward to seeing you again soon! Have a great fall season. Sincerely, Jennifer
Ryan L.
It's always an excellent experience with this lab. They do quality work and I would highly recommend using them; especially if you need premium add-ons like Prevencia and hi-index material. Their pricing is highly competitive.
Reply from Replacement Lens ExpressAug 29, 2023
Hi Ryan, Thank you so much for leaving us such a fantastic review. I am so happy to hear that you are thrilled with both our products and our service. Thank you again for choosing RLE for your new prescription lenses! Sincerely, Jennifer
Uriah P.
Great customer service
Reply from Replacement Lens ExpressAug 28, 2023
Hi Uriah, Thank you very much for taking the time to rate your experience with RLE. We are happy to hear that your experience with us was 5 stars! Thank you again for choosing RLE for your eyecare needs. Sincerely, Jennifer
AW
Personal, accurate and fast service. My glasses were back less than a week from when I sent them. My lenses are progressive and these were to replace my lost ones. They were able to produce the exact same prescription and lens options. This was my second time using their service, and it was just us as pleasant an experience as the first time.
Reply from Replacement Lens ExpressAug 23, 2023
Hi AW, Thank you very much for leaving us such a fantastic review. We are thrilled to hear that you happy with our services and your new Prescription eyeglass lenses! Thank you for choosing RLE for your eyecare needs! Sincerely, Jennifer
