Tonya
Requested a payoff via email several…
Requested a payoff via email several times and never received it. Each time I call they keep directing me to send emails. Terrible company and rude customer service reps as well!
Reply from Reverse Mortgage FundingJan 4, 2022
Hi, Tonya. We’re sorry to hear about the issues you’ve experienced. At RMF, a primary focus of ours is to provide clarity at each step of the reverse mortgage loan process, and to help older Americans feel confident about their decisions. We would like to understand more about your experience and speak with you personally. Please feel free to reach out to us directly by emailing [email protected].



